Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Desktop Engineer

$65.4k - $70.57k

ASM Research, An Accenture Federal Services Company

The Disaster Recovery Specialist develops and maintains comprehensive disaster recovery strategies to ensure continuity of IT services supporting mission-critical systems in a highly regulated federal environment. This role leads risk and impact assessments to identify critical applications, infrastructure, and dependencies, defining recovery objectives and strategies that align with organizational resilience goals. The specialist coordinates regular exercises, tests, and plan reviews with IT and business stakeholders, capturing lessons learned and driving continuous improvement of disaster recovery capabilities while providing subject-matter guidance, training, and documentation to ensure teams understand their roles before, during, and after disruptive events.

Key Responsibilities

  • Develop and maintain disaster recovery plans, runbooks, and playbooks for key IT services, defining recovery time objectives (RTO), recovery point objectives (RPO), escalation paths, and communication protocols aligned with enterprise resilience requirements.

  • Conduct risk assessments and business impact analyses to identify critical systems, data, locations, and third-party dependencies, using findings to prioritize recovery sequencing and controls for mission-critical operations.

  • Coordinate and execute a structured disaster recovery testing program, including tabletop exercises, component tests, partial failover, and full failover events, documenting test results, gaps, and remediation actions to strengthen preparedness.

  • Partner with infrastructure, application, network, and security teams to ensure backup, replication, high-availability, and failover mechanisms are designed and operated to meet approved recovery objectives and compliance requirements.

  • Monitor changes to the IT environment to ensure disaster recovery documentation, configurations, and inventories remain accurate and aligned with current production architectures and operational standards.

  • Develop and deliver training and awareness materials so IT staff and business stakeholders understand disaster recovery procedures, roles, and decision paths under various disruption scenarios.

  • Ensure disaster recovery plans adhere to organizational policies, regulatory requirements, and industry frameworks, preparing evidence for audits, assessments, and leadership reviews to demonstrate compliance and readiness.

  • Track and report key disaster recovery metrics and readiness indicators, providing actionable recommendations to improve resilience of infrastructure, applications, and supporting processes across the enterprise.

Required Qualifications

  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field, or equivalent relevant experience.

  • 4–7 years of experience in disaster recovery, business continuity, IT operations, or closely related resilience functions within complex IT environments.

  • Demonstrated understanding of disaster recovery principles, frameworks, and best practices, with proven experience developing and maintaining DR plans, conducting risk assessments, and performing regular testing.

  • Active SECRET security clearance or ability to obtain and maintain required clearance.

  • U.S. citizenship as required for federal contracting environment.

  • Excellent problem-solving, analytical, communication, and interpersonal skills with the ability to manage multiple tasks and projects effectively.

  • Less than 10% travel required.

Preferred Qualifications

  • Professional certifications related to business continuity or disaster recovery, such as Certified Business Continuity Professional (CBCP), CISSP, or similar credentials demonstrating specialized resilience knowledge.

  • Experience integrating disaster recovery planning with broader business continuity and incident response programs within federal or highly regulated environments.

  • Familiarity with disaster recovery testing tools, backup and replication platforms (such as Veeam, Commvault, or cloud-based recovery solutions), and cloud-based recovery capabilities supporting hybrid infrastructure.

  • Background working with federal IT policies and compliance frameworks such as NIST, FISMA, or FedRAMP in support of resilience and continuity operations.

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

$65,400 - $70,567

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Desktop Engineer in Little Rock, AR vacancy
  •  ...You'll work across a varied technical environment and collaborate closely with Network Operations, Cybersecurity, Platform Engineering, and other technical teams to keep critical systems available, secure, and performing effectively. The role supports both Smiley'... 
    Suggested
    Full time

    Smiley Technologies Inc

    Little Rock, AR
    3 days ago
  • $110k

     ...across cloud and on-premises environments. What We're Looking For: ~ An experienced IT Systems Administrator or IT Support Engineer ~2–4 years of experience supporting cloud and on-prem solutions ~ Strong communication and interpersonal skills ~ Ability to... 
    Suggested
    Work at office

    YourCode

    Little Rock, AR
    1 day ago
  •  ...than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. Monitors and supports... 
    Suggested
    Contract work
    Work at office

    ASM Research, An Accenture Federal Services Company

    Little Rock, AR
    5 days ago
  • MUST be a US citizen and ONLY hold US citizenship (No dual citizens) Fully Remote Position Job Summary We are seeking an experienced Senior DevOps Administrator with strong Linux & cybersecurity expertise to design, manage, secure, & automate our Linux infrastructure...
    Suggested
    Remote work
    Weekend work

    Paradigm Global Consulting

    Little Rock, AR
    1 day ago
  • $35 per hour

     ...us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:... 
    Suggested
    Local area
    Monday to Friday
    Day shift
    Weekday work

    BC Tech Pro

    Little Rock, AR
    4 days ago
  • $19 per hour

    Job Description Job Description Location: Little Rock, AR 72205 Dialysis Machine: NxStage Start Date: ASAP Pay Rate: $19.00/hr About the Role We are seeking a compassionate and reliable Care Partner who is open to supporting in-home dialysis for...
    Immediate start
    Shift work
    3 days per week

    Herewith Caregivers

    Little Rock, AR
    3 days ago
  • Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs...
    Local area
    Relocation
    Night shift

    Apple Ltd

    Little Rock, AR
    4 days ago
  • $20.83 - $26.25 per hour

    Position Overview The Customer Service Representative, Junior provides entry-level, first-line technical support for users of enterprise IT services in a highly regulated government environment. The role receives and documents incidents and service requests, performs...
    Contract work
    Work experience placement
    Work at office

    ASM Research, An Accenture Federal Services Company

    Little Rock, AR
    1 day ago
  • Help Desk Technician The Arkansas Department of Public Safety IT is looking to fill positions that will be a part of the Applications Support Team providing support, technical assistance, and advice to end users for hardware and software. MOVE is the software suite...

    nLeague

    Little Rock, AR
    2 days ago
  • $19.51 - $24.5 per hour

    Supports one or more software applications developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Performs basic user-problem analyses for the help desk. Assesses the customers’ issue, performs...
    Contract work
    Work at office
    Flexible hours

    ASM Research, An Accenture Federal Services Company

    Little Rock, AR
    5 days ago
  • $68.4k

     ...bachelor's degree Preferred ~ Master's degree in Computer/Information Science, Mathematics/Statistics, Economics, Industrial Engineering or Operations Research, or related field EXPERIENCE Required ~3 years of relevant, progressive experience in Industrial... 
    For contractors
    Work at office
    Local area

    Highmark Health

    Little Rock, AR
    1 day ago
  • $59k - $79.6k

    The NOC Network Administrator, Junior supports day‑to‑day operation of systems and core services within a network operations center to help ensure reliable, highly available network and server infrastructure. The role focuses on monitoring servers and key applications,...
    Contract work
    Work at office
    Shift work
    Night shift

    ASM Research, An Accenture Federal Services Company

    Little Rock, AR
    4 days ago
  • $99.3k - $158.69k

     ...oversees enterprise patch management strategy and execution for desktops, laptops, and remote endpoints in a highly regulated, defense-...  ...in patch management, infrastructure operations, or security engineering with progressive ownership of enterprise-wide patching responsibilities... 
    Contract work
    Work at office
    Remote work

    ASM Research, An Accenture Federal Services Company

    Little Rock, AR
    4 days ago
  • $48.65k - $96.67k

    Technical Assistant, Payroll Under the direction of the Manager of Payroll, the Technical Assistant, Payroll is responsible for performing a variety of highly responsible and complex tasks related to processing employee payroll. The Technical Assistant is responsible...
    Temporary work
    Work experience placement
    Work at office
    Local area
    Remote work

    -

    Little Rock, AR
    6 days ago
  • The User Support Analyst provides technical assistance to users in the Arkansas Department of Finance and Administration, identifying and resolving software, hardware, and network issues. The role focuses on delivering excellent customer service, documenting issues through...
    Work at office

    Assessment Coordination Dept

    Little Rock, AR
    2 days ago
  •  ...Troubleshoots virtualization services;Participates in a team environment; providing valuable input and suggestions;Interacts with Engineering, Field Operations, NOC, and end-customers;Performs all other related duties as assigned.Knowledge, Skills, and Abilities: Strong... 
    Full time
    Temporary work
    Flexible hours
    Night shift

    Ritter Communications

    Little Rock, AR
    7 days ago
  • Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor...
    Full time
    Work at office
    Local area
    Remote work
    Worldwide
    Shift work

    Vestcom

    Little Rock, AR
    22 days ago
  • $77k - $202k

     ...conversion and GIS configuration Building trusted client relationships Providing guidance to less-experienced staff Professional Engineer (PE), Project Management Professional (PMP), or American Production and Inventory Control Society (APICS) The salary range for... 
    H1b

    PwC

    Little Rock, AR
    2 days ago
  • Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas...
    Full time
    Work at office
    Visa sponsorship
    Shift work
    Weekend work

    University of Arkansas System

    Little Rock, AR
    2 days ago
  • $15 - $16 per hour

     ...setup and support. Creation of end user accounts and setting permissions. Provide end user device management and support, including desktops, laptops, and PDAs. Navigate using remote desktop tools to diagnose and troubleshoot desktop support related issues associated... 
    Hourly pay
    Full time
    Temporary work
    Work experience placement
    Work at office
    Local area
    Remote work
    Relocation
    Flexible hours
    Night shift
    Weekend work

    Cayuse Holdings

    Little Rock, AR
    3 days ago
  • Wipro Limited is seeking a technical support professional to provide effective service for client issues, resolving inquiries directly or via escalation to meet process SLAs. The role requires handling inquiries, documenting issues, and updating internal knowledge bases...

    Wipro

    Little Rock, AR
    3 days ago
  •  ...experience. Proactively identify, document, and help mitigate potential risks for the company and its customers. Troubleshoot common desktop, network, and peripheral issues, including internet and LAN connectivity. Support Windows desktop and server environments,... 
    Local area
    Remote work

    Belcan

    Little Rock, AR
    1 day ago
  • $68.2k - $116k

     ...training desired Remote based with ability to travel domestically 50% of the time Bachelor's Degree Required, degree in biomedical engineering, electrical engineering, computer engineering or other technical discipline desired People person with excellent presentation and... 
    Hourly pay
    Temporary work
    Work experience placement
    Remote work
    Monday to Friday
    Flexible hours

    Haemonetics

    Little Rock, AR
    4 days ago
  • $58.1k

    Company : enGen Job Description : JOB SUMMARY The Imaging Systems Administrator is responsible for ensuring the optimal performance, integrity, and compliance of medical imaging systems and related interfaces within the healthcare system. This role involves ...
    For contractors
    Work at office
    Local area
    Remote work

    Highmark Health

    Little Rock, AR
    1 day ago
  • $30 per hour

     ...they are located within a reasonable commuting distance of the assigned client site. The successful candidates will provide hands‑on desktop and field support, including device deployment, configuration, troubleshooting, end‑user support, and post‑deployment stabilization... 
    Full time
    Contract work
    Weekend work
    Afternoon shift
    Early shift

    Excis Compliance

    Jacksonville, AR
    2 days ago
  • Dassault Falcon Jet is seeking a Maintenance Support Tech at the Little Rock Service Center. The role requires technical training, the ability to read aircraft data, and physical dexterity to work on jets. You will document OJT and perform tasks from maintenance to ...

    Dassault Falcon Jet

    Little Rock, AR
    3 hours ago
  • $35k - $36k

    Job Opportunity At Priority1 Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing...
    Temporary work

    Priority1

    Little Rock, AR
    3 days ago
  • Job Description Job Description Paint Works is a market leading wholesale distribution company selling automotive and industrial coatings and materials and seeking an automotive paint specialist to advise and provide technical assistance to customers in the Little ...

    Paint Works, LLC

    Little Rock, AR
    10 days ago
  • The Information Technology Support Analyst is a full-time, remote role responsible for providing day-to-day technical support to staff across the organization. This role responds to support tickets, diagnoses hardware, software, and network issues, and implements solutions...
    Full time
    Remote work

    Crouse Practice Inc.

    Little Rock, AR
    3 days ago
  • $67.8k - $96.4k

    Business Support Analyst - Customer Energy Management & Renewables PSE's Customer Energy Management & Renewables team is looking for qualified candidates to fill an open Business Support Analyst position. Job Summary Perform a variety of quantitative/qualitative analysis...
    Temporary work
    Work experience placement
    Local area
    Flexible hours

    Puget Energy

    Little Rock, AR
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Desktop Engineer. Be the first to apply!