Revenue Operations Analyst

Revenue Operations Analyst - Remote

SAFEbuilt partners with municipalities and private-sector clients nationwide to provide community development services, including building inspections, plan review, engineering, planning, code enforcement, and consulting. As we continue to grow, we're seeking a Revenue Operations Analyst to help drive operational excellence across our revenue organization. The Revenue Operations Analyst reports to the Director of Revenue Operations and serves as a key business partner to Sales, Finance, Marketing, Customer Success, and Operations by providing actionable insights, optimizing systems and processes, supporting forecasting and compensation administration, and ensuring data-driven decision-making across the business.

Position Summary

The Revenue Operations Analyst will support and optimize Go-To-Market (GTM) operations through a combination of Salesforce administration, analytics, forecasting, reporting, compensation administration, and process improvement. The ideal candidate is highly analytical, detail-oriented, and comfortable working across multiple systems while supporting revenue growth initiatives and executive decision-making.

Key Responsibilities

• Revenue Operations & Forecasting
• Support monthly, quarterly, and annual forecasting processes through analysis of pipeline health, bookings, conversion metrics, stage progression, and revenue projections.
• Develop recurring reporting and insights related to pipeline performance, sales productivity, forecasting accuracy, bookings, billings, and revenue attainment.
• Analyze sales activity, funnel performance, opportunity movement, and productivity trends to identify opportunities for improvement.
• Support territory planning, quota allocation, sales coverage models, capacity planning, attainment tracking, and account segmentation initiatives.
• Provide analytical support for annual budgeting and strategic planning activities.
• Salesforce Administration & CRM Governance
• Administer, maintain, and enhance Salesforce to support evolving business and revenue operations requirements.
• Create and manage flows, validation rules, dashboards, reports, custom fields, page layouts, permissions, and workflow automations.
• Maintain CRM governance standards, including lead routing, account assignment, duplicate management, enrichment processes, and data quality initiatives.
• Troubleshoot system issues, reporting discrepancies, workflow failures, and user support requests.
• Reporting & Business Intelligence
• Develop and maintain executive dashboards, KPI scorecards, and operational reporting using Salesforce, Power BI, Tableau, and Excel.
• Extract, reconcile, validate, and analyze data across CRM, ERP, billing, compensation, marketing automation, and reporting platforms.
• Leverage SQL and other reporting tools to deliver accurate, actionable business insights.
• Ensure consistency and accuracy across reporting definitions and performance metrics.
• Sales Compensation & Performance Management
• Support sales compensation and commission administration processes, including payout calculations, validation, accrual support, exception handling, audits, and reporting.
• Assist with quota management, attainment tracking, compensation analysis, and performance reporting.
• Partner with Finance and Sales Leadership to ensure alignment between compensation plans and business objectives.
• Process Improvement & Cross-Functional Collaboration
• Partner with Sales, Finance, Marketing, Customer Success, and Operations teams to align processes, reporting, and system workflows.
• Identify operational inefficiencies, reporting gaps, and process bottlenecks while recommending scalable solutions.
• Develop and maintain SOPs, process documentation, reporting definitions, compensation documentation, and workflow maps.
• Support system adoption initiatives through training, communication, and ongoing user support.

Required Qualifications

• Bachelor's degree in Business, Finance, Economics, Statistics, Data Analytics, Engineering, or a related field.
• Salesforce Administrator Certification.
• 6+ years of experience in Revenue Operations, Sales Operations, Salesforce Administration, Business Analytics, or a related role.
• Experience supporting mid-sized or enterprise sales organizations.
• Advanced Salesforce administration experience, including workflow automation, reporting, dashboards, security, and CRM governance.
• Advanced Excel skills, including Power Query, data transformation, reconciliation, and large dataset analysis.
• Experience building dashboards and executive reporting using Power BI, Tableau, and Salesforce.
• Strong SQL skills and experience working with enterprise data warehouses and integrated business systems.
• Experience supporting forecasting, pipeline management, sales performance reporting, and operational analytics.

Compensation & Benefits

SAFEbuilt pays competitive wages and has a comprehensive benefit offering. Benefits include health, dental, vision, life, and disability insurance, paid holidays, paid time off, matching 401K Plans, wellness programs and more. SAFEbuilt is committed to Career Progression through paid training and step increases for additional certifications and licenses.

More About SAFEbuilt:

SAFEbuilt is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, gender identity, gender expression, age, disability, veteran status or any other protected factor. If you need assistance or accommodation due to a disability, please contact us at View email address on click.appcast.io or you may call us directly on View phone number on click.appcast.io.