AVP Client Services | Workers Compensation & Liability Background | Must Reside in GA

Primary Purpose of the Role We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion. Location Remote; must reside in the state of Georgia. Essential Responsibilities Provides stewardship reporting to clients; identifying and educating clients on issues and trends impacting programs. Conducts pre-renewal visits reviewing client loss experience and general company performance. Reviews and identifies areas of potential dissatisfaction prior to renewal meetings. Performs client renewal, contract revision, and Client Service Instruction preparation for complex programs. Facilitates the reduction of process barriers, technology constraints, or resource constraints by directing and influencing the activities of other internal departments such as information technology, operations and business development. Coordinates client invoicing, audits and accounts receivable follow up for assigned clients. Resolves all major customer service issues. Supports client relationships; builds executive relationships; supports internal relationships. Supports business development. Supervisory Responsibilities (if applicable) Administers company personnel policies in all areas and follows company staffing standards and training recommendations. Interviews, hires and establishes colleague performance development plans; conducts colleague performance reviews. Provides support, guidance, leadership and motivation to promote maximum performance. Qualifications Ten (10) years of related experience or equivalent combination of education and experience, including three (3) years of Account Executive on national accounts experience and five (5) years of claims/supervisory experience. In-depth understanding of workers compensation and liability. Benefits Flexible work schedule. Referral incentive program. Career development and promotional growth opportunities. Diverse and comprehensive benefits including medical, dental, vision, 401(k) on day one. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. #J-18808-Ljbffr Sedgwick