Front Desk Coordinator

Front Desk Coordinator We are seeking an experienced Front Desk Coordinator to join the Revelyst Golf & Technology platform team. Revelyst Golf Technologies is home to a portfolio of leading golf brands, delivering innovative equipment, technology, and experiences to golfers at every level. Our new state-of-the-art facility features premium indoor golf simulators and serves as a destination for high-net-worth individuals, tour professionals, and business partners. This is not a typical office experience. We're looking for a polished, personable, and golf-savvy Front Desk Coordinator to be the first face our guests see and the first voice they hear. This role is the operational heartbeat of our front office managing a high volume of incoming calls, keeping the office running smoothly, and ensuring every visitor and caller feels genuinely taken care of. If you're organized, people-oriented, and know your way around a golf conversation, this is the role for you. As a Front Desk Coordinator you will have the opportunity to: Guest & Client Experience Welcome all visitors current and future customers, partners, vendors and VIPs with a professional, energetic, and personalized greeting Manage the flow of the reception area, ensuring the space always reflects the premium standard of the Revelyst brand Anticipate guest needs, from beverage preferences to simulator setup, and coordinate with internal teams to deliver a seamless experience Incoming Calls & Communications Handle approximately 100 incoming calls per day spanning sales inquiries, general questions, and internal employee forwarding all with professionalism and a friendly tone Qualify and route inbound leads from potential customers to the appropriate sales representative accurately and promptly Monitor and respond to front desk email and general inquiries in a timely manner Mail & Administrative Support Collect, sort, and distribute daily mail; identify and route incoming checks to the correct business group Order and manage office supplies inventory, ensuring the office is always stocked and running smoothly Coordinate visitor logistics, including parking, badges, and hospitality Assist leadership with scheduling and ad hoc administrative needs as they arise You have: Golf Knowledge Genuine passion for the game of golf so you can hold a real conversation Familiarity with golf equipment, brands, formats, and culture is a strong plus Comfort in an environment where golf is the business and the lifestyle Personality & Presence Naturally outgoing, warm, and confident. Polished appearance and professional demeanor befitting a luxury environment. High emotional intelligence; you read people well and adapt your approach accordingly Hospitality Mindset You understand that every interaction a phone call, a greeting, a cup of coffee shapes how someone feels about the company. Naturally curious about people; you ask good questions and remember the answers Proactive rather than reactive you anticipate what guests need before they have to ask Skills & Experience 2+ years in a front desk, hospitality, client services, or sales support role Experience in a premium, high-touch environment preferred (luxury hospitality, golf club, sports/lifestyle brand, high-end retail) Proficiency in Microsoft Office and comfort learning CRM or scheduling platforms Excellent verbal and written communication skills Ability to manage multiple priorities with grace under pressure Pay Range: Hourly Rate: $21.00 - $26.00 The actual annual salary offered to a candidate will be based on variables including experience, geographic location, education, and skills/achievements, and will be mutually agreed upon at the time of offer. We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, paid holidays, gear discounts and the ability to add value to an exciting mission!