Service Desk Lead - Operations & Escalation Champion
ASM Research, An Accenture Federal Services Company
A leading technology services company seeks a Service Desk Lead to provide operational leadership for its service desk functions in Boston. The role entails managing day-to-day operations, leading teams, and ensuring quality service delivery. Candidates should have over six years of experience in service desk environments, including at least two years in a supervisory role. A bachelor's degree in IT or related fields is required, along with strong knowledge of ITIL principles and service desk tools. Competitive salary range is offered. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
Vacancy posted 2 days ago
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