Administrative Coordinator

Administrative Coordinator/ Practice Assistant
Fully onsite: Newton, MA 02462
schedule M-F 8AM- 4:30PM / 40 hours/ 30 min unpaid lunch break
6+ months Temp to perm potential
Department Administrator to support NWH Surgical Specialties

This role sits at the front desk and they support clinical scheduling and also does front desk check in.

MUST HAVES
previous front desk/ customer service experience in healthcare, previous experience working with surgeons/ clinical scheduling is preferred
*front desk scheduling experience in EPIC, collecting co-payments.

Description - External
About Us
Newton-Wellesley Hospital is a comprehensive medical center located in Newton. We provide the services and expertise of a major medical facility with the convenience and personal attention of a community hospital. Our team is committed to delivering high-quality, safe, efficient medical care to each of our patients.

Our continued goal at Newton-Wellesley Medical Group is to meet our patients (and their families !) health care needs and build long-term relationships that provides them with exceptional care and service.

Role Overview
Practice Assistants play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Coordinators serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience, exceeding our patients' expectations.

Support responsibilities may include:

Provides Departmental support by performing receptionist and clerical duties

Scheduling patient appointments

Answering the telephone system promptly and gathering screening information; taking, relaying, and managing messages and/or providing routine information. Retrieving voicemail messages, returning calls, and forwarding messages as needed

Referral management and health insurance payor review.

Organizing and maintaining patient records, logs and other controlling systems; retrieving files as needed. Developing and maintaining systems to assure accurate, confidential, retrievable information
New patient coordination
Other special projects and administrative tasks that are assigned

Qualifications
Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, this role is the opportunity for you. We are looking for well-rounded professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting! When hiring, we look for candidates who possess not only the relevant skills and competencies, but also positive attitudes, empathy, and genuine passion for the work.
High School graduate or equivalent required
Associate's degree preferred
A minimum of two years of medical office experience preferred
free parking available after one time registration fee $15
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Why TalentBurst?
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Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.

We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.