Sales Supervisor: Walter Hagen pop up

Sales Supervisor Position

About the Partnership: This boutique is a strategic collaboration between the Leap Platform and Dick's Sporting Goods, designed to bring a curated selection of their most premium private labels to a boutique setting. This location will execute three distinct brand takeovers: Walter Hagen (MayJune), CALIA (JulyAugust), and a premium Back-to-School lifestyle assortment (SeptOct).

About the Role:

We are seeking passionate and driven FT and PT Sales Supervisors for our pop-up in East Hamptons from May 2026 - October 2026. As a key member of the leadership team, you will support the Store Leader/General Manager in driving daily business operations, sales performance, and an elevated, service-first culture. This role blends hands-on leadership with strong business execution. You will lead from the sales floorcoaching, motivating, and developing associates in real time to deliver exceptional, personalized client experiences and build authentic relationships that drive loyalty and results. Leveraging strong selling skills, you will anticipate client needs, overcome objections, and consistently drive both personal and team sales performance.

Through clear communication, thoughtful feedback, and a collaborative mindset, you will help foster a high-performing team environment rooted in accountability, professionalism, and brand pride. You will partner closely with store leadership to execute strategic initiatives that increase revenue, strengthen client retention, and uphold operational excellence. Responsibilities include supporting inventory management, visual merchandising, shipment processing, and ensuring all brand standards are executed with precision and attention to detail.

Comfortable operating in a dynamic, fast-paced environment, you will leverage tools such as Shopify, Endear, and Slack to support client outreach, team communication, and business operations.

Position Qualifications

• Prior leadership or supervisory experience in retail or customer-focused environments, with a demonstrated ability to coach, motivate, and develop high-performing teams.
• Strong selling with the ability to deliver personalized experiences, build lasting relationships, and consistently drive individual and team sales results.
• Professional presence with sound judgment in handling client inquiries, concerns, and escalations.
• Detail-oriented and organized, with the ability to support operational excellence across merchandising, inventory, and daily execution.
• Flexible and adaptable to business needs, including days, nights, weekends, and holidays.
• Active, hands-on presence on the sales floor, including the ability to stand, move, climb ladders, and lift up to 50 pounds.
• Must be 18 years of age or older.

Hourly Pay Range: $25 to $27. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.

Key Performance Indicators (KPIs)

• Sales Performance: Achieves and exceeds personal and team sales goals by optimizing key metrics including Conversion Rate, Units Per Transaction (UPT), and Average Order Value (AOV) through proactive client engagement and strategic selling.
• Customer Experience: Drives strong Net Promoter Scores (NPS), secret shopper results, and repeat business through relationship-building.
• Operational Excellence: Demonstrates strong organizational and time-management skills, ensuring tasks are completed accurately and on time while maintaining brand standards.

About Leap:

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!

Leap Perks:

• Bonus eligible
• Medical, Dental & Vision benefits (must average 32+ hours a week)
• AllOne Health - Employee Assistance Programs
• 401K
• Accrued PTO:
  • Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval.
  • Part-Time hourly employees can accrue based on local laws
• Employee discount + wardrobe allotment for participating Leap brands

In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.