Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead (GEL)

McDonald's

McDonald's Works for Me

I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.

The Job for Me Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me Our people want to say YES to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.

The Place for Me From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.

We are committed to being America's best first job. Let's talk. Make your move.

See a day in the life of a Guest Experience Lead at McDonald's

Requirements:

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:

  • Greeting guests and communicating with them while ordering
  • Offering help with using the ordering kiosks
  • Offering assistance to those in need of some extra hands
  • Checking with them once they have their food to make sure they're satisfied, or to see if they need anything else
  • Ensuring kids receive a kid treat
  • Handling any concerns
  • Communicating with the restaurant team to provide feedback and recommendations

All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn't believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant.

Additional Info:

A job as a Guest Experience Leader at a McDonald's Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:

  • Competitive pay
  • Medical, dental and vision coverage
  • 401k with matching contributions
  • Paid time off equal to 2% of gross earnings
  • Unpaid Leaves of Absence
  • Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
  • Discount programs
  • Free meals / meal discounts

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Vacancy posted 10 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead (GEL) in Buffalo, NY vacancy
  •  ...Trains and mentors Associates on front end principles and loyalty programs; Assigns registers and coordinates breaks; manages POS coverage; Addresses customer concerns promptly and maintains positive customer experience; Ensures adherence to labor laws and store policies... 
    Suggested

    TJX

    Buffalo, NY
    2 days ago
  •  ...T.J. Maxx - 3670 Mckinley Pkwy., Buffalo, NY 14219, United States of America [Department Manager] As a Customer Experience Coordinator at T.J. Maxx, you'll: Take an active role in training and mentoring Associates on front end principles; Train and coach Associates on... 
    Suggested
    Immediate start

    TJ Maxx

    Buffalo, NY
    4 hours ago
  • $103k - $171.6k

     ...Overview: As a Lead Experience Strategist within the Enterprise Transformation Enablement team, you will be part of a team of design, agile and change management practitioners dedicated to transforming how the bank solves the highest priority bank problems. You will... 
    Suggested
    Work experience placement
    Work at office
    Remote work

    M&T Bank

    Buffalo, NY
    2 days ago
  •  ...We believe that taking care of our guests begins with taking care of our crew, and we try to do an amazing job with both. No insane...  ...someone's day by offering them a comfortable, enjoyable dining experience where quality food and drinks make all the difference. We're... 
    Suggested
    Full time
    Part time
    Shift work

    TradeJobsWorkForce

    Williamsville, NY
    2 days ago
  • $300k

     ...Requirements ~ Customer service experience At Wegmans, we've always believed we...  ...opportunities at Wegmans Food Markets, a leading grocery store chain known for its exceptional...  ...and unforgettable experiences for our guests. Learn More Life at Wegmans: Culinary... 
    Suggested
    Full time
    Part time
    Summer internship
    Local area
    Immediate start
    Worldwide
    Home office
    Relocation package
    Flexible hours
    Shift work
    Night shift

    Wegmans Food Markets

    Depew, NY
    4 days ago
  • $23 per hour

     ...one of us plays a part in providing exceptional service to our guests across the country. Our Supervisors play an essential role...  ...as reasonably requested by Management Knowledge, Skills, & Experience of Supervisors: Must be at least 21 years of age... 
    Hourly pay
    Full time
    Immediate start
    Shift work
    Afternoon shift

    The Parking Spot

    Buffalo, NY
    4 days ago
  •  ...ABOUT THE POSITION: -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities...  ...employees, according to company standards. -Concierge- Manage guest experience by informing guests of various activities and dining around the... 
    Local area
    Night shift

    TradeJobsWorkForce

    Buffalo, NY
    2 days ago
  • $20 per hour

     ...supervise all services for the assigned area to ensure a high-level of guest satisfaction. Ensuring all state, local, and company policies...  ...have state-of-the-art technology that will enhance the fan experience. Join us as we remember the past, while looking forward to the... 
    For contractors
    Local area
    Worldwide
    Shift work
    Night shift
    Weekend work

    Legends Global

    Buffalo, NY
    4 days ago
  • $22 per hour

     ...Up to $22 per hour depending on experience and geographic location / local market demand Early Close / No late nights Great Work Life...  ...to details (perfect plates, perfect bags), and provide our guests with the best, all-around family dining experience. We have immense... 
    Hourly pay
    Casual work
    Local area
    Flexible hours
    Shift work
    Weekend work

    Bob Evans

    Amherst, NY
    3 days ago
  • $19 per hour

    ~MUST HAVE SECURITY EXPERIENCE ~ MUST HAVE A CURRENT/VALID/UNEXPIRED NYS GUARD CARD Must have excellent communication skills and have...  ...Regular Security Officer shifts is $18.00/hr.       Lead Officer   We help make your world a safer place. Securitas... 
    Weekly pay
    Local area
    Worldwide
    Flexible hours
    Shift work
    Weekend work

    Securitas Security Services USA, Inc.

    Buffalo, NY
    2 days ago
  • $22 - $30 per hour

     ...management with correcting ethical and compliance issues and problems Leads and participates in teams by using and sharing resources...  ...Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected... 
    Hourly pay
    Minimum wage
    Full time
    Temporary work
    Part time
    Work at office

    Walmart

    Buffalo, NY
    5 days ago
  • $18 - $19 per hour

     ...Title: Custodial Lead Job Description: Job Overview The Custodial Lead will be responsible for the cleanliness and...  ...at any time with or without notice. Education and/ or Experience: High school diploma / GED required. At least 1-year related... 
    Hourly pay
    Immediate start
    Monday to Friday
    Shift work

    SBM Management Services

    Buffalo, NY
    1 day ago
  • $20 - $23 per hour

     ...globe, helping to solve their future problems today. We're the leading integrator of payment and information technology and services...  ...degree, or equivalent, plus a minimum of four years of call center experience. Microsoft Office Professional proficiency is required.... 
    Work at office
    Worldwide
    Shift work

    Cubic

    Amherst, NY
    5 days ago
  • $19 per hour

     ...Lead Officer Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We...  ...their Security Officers clear guidance and leadership. If you have experience in the security industry and want to take the next step in your... 
    Weekly pay
    Worldwide
    Flexible hours
    Shift work

    Securitas

    Buffalo, NY
    11 days ago
  • $19 per hour

     ...Job Description MUST HAVE SECURITY EXPERIENCE MUST HAVE A CURRENT/VALID/UNEXPIRED NYS GUARD CARD Must have excellent communication...  ...wage for Regular Security Officer shifts is $18.00/hr. Lead Officer We help make your world a safer place.... 
    Weekly pay
    Local area
    Worldwide
    Flexible hours
    Shift work
    Weekend work

    Securitas

    Buffalo, NY
    2 days ago
  • $85k - $125k

     ...Senior Subcontract Lead Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting...  ...chain, or business. Greater than 7 years of progressive experience in the industry of manufacturing or engineering in either... 
    Relocation package
    Flexible hours

    Moog

    Buffalo, NY
    1 day ago
  •  ...Description Job Title: Small Group Implementation Lead Status: Non Exempt Why this role is important:...  ...work and assignments to team members based on expertise, work experience,and time constraints. • Lead interdepartmental teams to complete... 
    Work experience placement
    Work at office
    Flexible hours

    Aither Health

    Amherst, NY
    3 days ago
  • $17.5 - $18 per hour

     ...products throughout the department and provide suggestions for meal solutions, when applicable Requirements ~ Customer service experience At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our... 
    Full time
    Local area
    Shift work
    Day shift
    Afternoon shift
    Early shift

    Wegmans

    Depew, NY
    2 days ago
  •  .... Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting...  ...to management. Job ID: 1803130BR Title: Shift Lead Company Indicator: Walgreens Employment Type: Full-time... 
    Hourly pay
    Full time
    Work experience placement
    Seasonal work
    Work at office
    Local area
    Shift work

    Walgreens

    Tonawanda, NY
    3 days ago
  •  ...Top pay/wage rates ~ At least 40 hours per week ~401K, Paid Holidays, and Medical Benefits* LEAD, JOURNEYMAN, OR SERVICE LEVEL Must have 3+ years of experience. The ability to read prints, schematics, and manuals, and perform layout and installation... 

    Construction Personnel Group Inc

    Buffalo, NY
    21 days ago
  • $115.84k - $173.76k

     ...The AML Funds Transfer Compliance Lead is a senior level position responsible for establishing internal procedures to prevent money...  ...with transparency. Qualifications: ~10+ years of relevant experience ~ Experience in managing regulatory exams and relationships with... 
    Full time
    Work at office
    Local area

    Citigroup Inc

    Getzville, NY
    4 days ago
  • $127.6k

     ...with 70% of time spent in the field and 30% spent in the office, leading and coaching a team of Outside Sales Representatives selling...  ..., go-getter with some real HUSTLE! Previous management experience is preferred - but we'll develop a high-performing sales rep with... 
    Weekly pay
    Work at office
    Local area

    Safe Haven Security

    Buffalo, NY
    3 days ago
  • $124.81k - $196.13k

     ...Qnity Electronics Semiconductor Technologies has an opening for Lead Account Manager in the Advanced Cleans & Slurry...  ...starter and passionate Account Manager with a first-hand sales experience who has the ability to think and plan strategically as well as... 
    Temporary work
    Work at office
    Local area
    Remote work

    Qnity Inc

    Buffalo, NY
    1 day ago
  •  ...Career Advancement Opportunities Job Summary We are seeking a LEAD Cleaning Technician to join our team! As a Lead Cleaning...  ...and effectively with customers to provide them with an excellent experience Work closely with other team members to complete a common goal... 
    Flexible hours

    Guardian Llc

    Buffalo, NY
    3 days ago
  •  ...relocation process for senior executive clients. This remote position requires a minimum of 2 years of domestic and/or international experience and strong communication skills. Candidates must have experience as a relocation consultant and be proficient with tools such as... 
    Remote work
    Relocation

    Anywhere Real Estate

    Buffalo, NY
    1 day ago
  • $16.2 per hour

     ...to the floor Days 1215: 9:00 AM 5:30 PM hands-on call center experience Essential Duties and Responsibilities: Respond to...  ...completion Assist with taking inbound calls by receiving warm leads and procure sales in a timely fashion from clients/customers... 
    Hourly pay
    Full time
    For contractors
    Flexible hours

    CRST The Transportation Solution

    Amherst, NY
    3 days ago
  •  ...computer skills Excellent time management Ability to work independently Ability to multi-task Customer service skills Experience in a fast-paced environment Prior call center experience and prior dispatcher experience is preferable. High School Diploma... 
    Night shift
    Weekend work

    Raymour & Flanigan

    Buffalo, NY
    1 day ago
  • $21.73 per hour

     ...Description We are looking for a reliable and experienced Lead to ensure all facility operations follow policies and procedures...  ...this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with... 
    Hourly pay
    Work experience placement
    For subcontractor
    Local area
    Shift work

    ABM Industries

    Tonawanda, NY
    4 days ago
  • $35 - $40 per hour

     ...Perform other duties as assigned Order parts and maintain inventory Keep maintenance reports and documentation Welding experience an asset Critical thinking skills Excellent people and communication skills, both verbal and written Current drivers license... 
    Hourly pay
    Immediate start

    Munck Cranes Inc.

    Lancaster, NY
    22 days ago
  • $24.35 - $33.48 per week

     ...Lead Staffing Coordinator Location: Buffalo General Medical Center Location of Job : US:NY:Buffalo Work Type : Full-Time Shift...  .... AA - Associate of Arts or Associate of Science preferred. Experience 6 months of experience in an office environment required.... 
    Bi-weekly pay
    Full time
    Work at office
    Shift work
    Weekend work

    Kaleida Health

    Buffalo, NY
    4 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!