Customer Retention Team Lead
Spectrum
Spectrum, a leader in communications, seeks a Supervisor, Customer Solutions to guide a retention-focused team delivering Video, Data and Phone services. You will coach agents, analyze performance, and ensure compliant handling of promotions and escalations. Responsibilities include driving customer satisfaction, managing schedules, and providing actionable feedback to achieve retention and sales goals. This role requires strong leadership and exceptional communication in a fast-paced call #J-18808-Ljbffr Spectrum
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Retention Team Lead in Overland Park, KS vacancy
- ...Manager to oversee the day-to-day operations of an on-site multifamily community in Overland Park, KS. You will lead leasing, marketing, maintenance, and customer service to achieve occupancy and revenue goals. You will supervise staff, monitor safety and compliance, and...Suggested
- Ad Astra is seeking a Director of Client Success in Overland Park, KS to lead a forward-deployed team that drives measurable client outcomes and sustained value. You will partner with Product, Engineering, and Sales to ensure a seamless journey from implementation through...Suggested
$55k
...wholeheartedly believe 'Together We Lead, Together We Succeed'. We... ...you become part of a dynamic team that thrives on unity, unique... ...Develop and implement resident retention programs (i.e., resident functions... ...liability. Manage excellent customer service and monitor service...SuggestedPermanent employmentFull timeFor contractorsWork at officeNight shiftWeekend workHunter Super Techs - TurnPoint
Overland Park, KS3 days ago- MERS Missouri Goodwill seeks a dynamic Student Recruitment and Retention Manager to join our St Louis Excel Center team. You will lead community engagement, recruitment initiatives, and student retention programs to advance our mission, Changing Lives Through the Power...SuggestedFlexible hours
- ...Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the... ..., inventory control, pricing, sales enhancements, stocking, and customer service activities. ESSENTIAL FUNCTIONS: Supports the...SuggestedFull timeWork at officeLocal areaFlexible hoursShift work
Bass Pro Shops
Kansas City, KS1 day ago - ...Director, Client Success (AOS) The Director, Client Success (AOS) is responsible for leading a team of client success teammates who manage clients and focus on revenue retention, referenceability, and growth. The scope of this job includes developing programs, processes...Full timeWork experience placement
$50k - $65k
...often (in days) to receive an alert: Student Recruitment and Retention Manager Date: Aug 12, 2026 Location: Saint Louis, MO, US, 6310... ...Recruitment and Retention Manager to join our St Louis Excel Center team! The ideal candidate will support our mission, "Changing Lives...Full timeFlexible hours1 day per week$55k - $58k
...support to the organization Lead and manage recruitment process... ...with other Great Plains SPCA teams Create and implement creative... ...volunteer engagement and retention Deliver communications to provide... ..., Problem Solving, and Customer Focus High level of confidentiality...Full timeWork at officeLocal areaAfternoon shiftGreat Plains Spca
Mission, KS18 days ago$46.8k
...Legacy Restoration is seeking driven individuals to join our team as full‑time Business Development Representatives. This is your... ...renovation, and repair services, doing whatever it takes to get our customers' home exteriors back in fantastic condition. Since opening our...Full timeSummer workMonday to FridayLegacy Restoration
Lenexa, KS3 days ago- ...professionally using guest cards in our Lead Management Software. Assist prospects with... ...optimization Promote resident satisfaction and retention by promptly responding to complaints,... ...GED At least one year of experience in customer service or apartment leasing. A background...Weekly payFull timeStart working todayWork at officeLocal areaFlexible hoursNight shiftWeekday work
- ...focus on sales-based expansion (50%), client retention (30%), and client operational support (20... ...account management, client success, or customer-facing experience, preferably in a B2B... ...to work both independently and within a team to meet deadlines ~ A self-starter who...Work experience placementWork at office
- ...while developing and engaging the sales team. This role reports directly to the Head of... ...Overland Park, KS . What You'll Do Lead a high performing sales team to exceed... ...expectations for sales quality, conversion rates, customer response times and other KPIs....Full timeWork at office
Steadily
Overland Park, KSmore than 2 months ago - ...Customer Experience Coordinator Location: Overland Park, KS Be the Reason Customers... ...exciting opportunity to join a collaborative team and build a long-term career with a... ...business functions, and build skills that can lead to future opportunities across World Fuel...Temporary work
- ...Customer Success Lead (CSL) Notable is the leading healthcare AI platform for transforming workforce... ...enrollment, and patient acquisition, retention, and reimbursement, scaling growth... ...the internal quarterback across Notable teams. This is a highly visible role...Work at officeRemote work3 days per week
- ...America. This KC/Overland Park, KS store role focuses on maintaining a clean, safe, and welcoming shopping environment while assisting customers and supporting checkout and omnichannel processes. The position requires flexible hours, including nights, weekends, and early...Local areaFlexible hoursNight shiftEarly shift
- RapidScale, a Cox company, is evolving its Customer Success practice to drive measurable business outcomes. The Customer Success Manager... ...will partner with Sales, Delivery, and Support to maximize retention and growth.The role emphasizes strong communication, organization...Remote job
- Husqvarna Construction Products North America, Inc. is seeking a Customer Solutions Supervisor to oversee the CSR team and daily operations, ensuring a high-quality customer experience for internal and external customers. The role focuses on coaching, attendance and performance...
- ...multiple client accounts, managing day-to-day operations, retention, and satisfaction. Customize service strategies and scheduling that exceed client... ...benefits, and growth potential. Dynamic, supportive team culture focused on excellence and client impact. Opportunities...Full timeTemporary workFor contractorsWork at officeFlexible hoursNight shift
City Wide Facility Solutions
Lenexa, KSmore than 2 months ago $40.5k - $58k
...merchandising. Accountable for retention and penetration of small and large format customers by geography and may handle some... ...Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than... ...opportunities that empower our team to grow and develop. We offer...Full timeImmediate startMonday to FridayKeurig Dr Pepper
Lenexa, KS15 days ago- ...Leadership: Empowers, mentors and encourages all staff, while displaying a high level of professionalism. Demonstrates ability to cultivate teams and relationships through open lines of communication, honesty and respect. Handles challenges with compassion by developing trust...Full timeWork at officeLocal areaAfternoon shift
Midwest Transplant Network
Westwood, KS4 days ago $124k - $174k
...respects work/life effectiveness.Role Summary: The CXEC (Customer Experience Engagement Center) Operations Manager leads a complex, multi-channel operation (60+ staff)... ...high-performance, inclusive culture of agents and team leaders, while serving as the critical link...Hourly payLocal areaWorldwideColgate-Palmolive
Overland Park, KS3 days ago- ...various engagement opportunities, while collaborating with across departments to advance mission-driven goals. You will represent the organization at events, lead the Chamber Captain program, and plan outreach activities, ensuring smooth logistics and #J-18808-Ljbffr...
Catholic Charities of Northeast Kansas
Overland Park, KS2 days ago $62.8k - $218.8k
...that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational... ...of a brand’s voice and purpose. We help leading brands create and deliver the right... ...budget. Collaborate with cross-functional teams to align project goals with business objectives...Full timeLive inWork at officeLocal area$82k - $160k
...leveraging comparative data. Lead hospital onboarding and... ...Actively collect and analyze customer insights through engagement data... ...improvement to enhance participant retention and reinforce existing... ...leading both individuals and teams with the demonstrated ability...Full timeWork at officeRemote workChildrens Hospital Association
Lenexa, KS21 days ago- ...Director Of Customer Success TENEX is an AI-native, automation-... ...and continuous protection. Our team is composed of industry... ...-driven solutions. Backed by leading investors, we are rapidly growing... ...managing escalations, and owning retention and expansion while...
- ...Senior Manager, Customer Solutions The Customer Solutions department... ...are leveraged to lead continuous improvement, promote... ...strong leader who can guide the team on problem solving with a Continuous... ...Resolution functions, Customer retention activities and acts as Customer...Remote jobPermanent employmentWork experience placement
- ...or Unit Manager. Treat residents, family members, visitors, and team members with respect and dignity. Maintain the confidentiality... ...newsletters and other Community information. Coordinated recruitment, retention and involvement of volunteers with residents. Coordinate...Immediate startWeekend work
Midwest Health
Leawood, KS2 days ago $16 - $35 per hour
...Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles...Hourly payFull timeShift workNight shiftAfternoon shiftHilton
Overland Park, KS15 hours ago- ...distributing them to the appropriate project team members. The District Document... ...maintenance, and distribution of documents and retention policies. Responsible for... ...requests for information from external customers, vendors, and internal customers (inter-...Full timeWork at officeFlexible hoursShift workWeekend work
Kiewit Corporation
Lenexa, KS2 days ago - ...and grow a portfolio of Tier 1-3 refreshment accounts. You will drive retention, renewals, and cross-sell while building executive relationships and a growth roadmap. Responsibilities include leading executive reviews, expanding service lines, and maintaining accurate Salesforce...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Retention Team Lead. Be the first to apply!
Related searches
- customer retention Overland Park, KS
- work from home customer Overland Park, KS
- customer satisfaction Overland Park, KS
- customer marketing Overland Park, KS
- customer project program manager Overland Park, KS
- customer engineer Overland Park, KS
- amazon customer Overland Park, KS
- customer Overland Park, KS
- customer experience team manager
- customer service project coordinator