Customer Service Associate

Job Description

Job Description

Superior Fence & Rail of Greenville is an industry leader seeking an experienced full time Customer Service and Operations Specialist . Typical work hours are from 8:00am - 4:00pm, Monday through Thursday and 8:00am - 1:00pm on Friday. Pay starts from $16 per hour, depending on experience. 

**Please note that all offers of employment are contingent upon successfully passing a background check.

Job Responsibilities

• Providing administrative and customer service support to the outside sales team
• Making outbound calls to set appointments with prospective customers
• Receiving inbound calls from customers
• Providing support to customers, handle inquiries, and performing data entry
• Assisting operations personnel as needed

Benefits 

• Medical premium reimbursement (HRA)
• Paid time off

Minimum Requirements 

• At least two (2) years of customer service experience
• Previous appointment scheduling experience
• Computer skills (Google’s G Suite is preferred)
• High School Diploma or Equivalent
• Possess Valid SC DL
• Pass background check (no felonies or sex offenses)

The Superior candidate will be:

• Skilled in verbal and written communication
• Highly attentive to detail
• Organized
• A self-starter
• Proficient in typing and computer skills, especially Google’s G Suite applications 
• Exceedingly positive in work attitude

“We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”