Staff Technical Program Manager

Principal Technical Program Manager

Guild is hiring a Principal Technical Program Manager for Grow Product, the most senior individual-contributor Technical Program Management role at Guild. In this role, you will drive execution across the technical foundations that support our multi-product organization while helping build the TPgM discipline from the ground up. This role combines deep technical leadership with program execution: leading critical company-wide initiatives, influencing architectural decisions across Guild's technical stack, and shaping what technical program management means as we scale.

Responsibilities

• Assess the current state of Grow Product across business objectives, stakeholder needs, and delivery inhibitors, and translate findings into a long-term, multi-team execution roadmap in close partnership with Product and Engineering.
• Translate product strategy into concrete technical solutions and execution plans by working closely with engineering leaders to clarify architecture boundaries, dependencies, sequencing, and technical trade-offs.
• Own execution of the articulated roadmap by aligning teams, proactively managing dependencies, and ensuring predictable, high-quality delivery.
• Own launch and release readiness across all stakeholders, ensuring teams are informed, equipped, and ready before anything ships.
• Operate with full ownership across products, and programs. Proactively identify risks, blockers, decision gaps, and opportunities, resolving them directly or ensuring clear ownership and accountability.
• Help shape the TPgM craft at Guild by modeling technical excellence, strong ownership, and sound execution judgment, and by contributing to the standards and operating model as the function scales.
• Establish and evolve the operating cadences for Product and Engineering, including how teams plan, review, and align, with a bias toward reducing coordination overhead and protecting time for high-value work.
• Mentor TPgMs and Product and Engineering leaders, establish best practices, and scale program leadership capabilities across the Guild P&E organization.
• Champion AI adoption by identifying opportunities to embed AI into the Product Development Lifecycle and modeling effective, responsible use of AI tools.

What We're Looking For

Technical Acumen and Cross-System Reasoning

• Working technical foundation with the ability to understand architecture, service boundaries, data flows, and technical trade-offs
• Demonstrated systems thinking: ability to reason about how changes ripple across teams and systems, and to think in sequences (e.g., dependency readiness, integration timing, and rollout order), not just individual projects
• Able to identify what needs to be measured and why, ensuring product data is trusted and actionable, and using data to surface risks and drive decisions
• Knows when to go deep and when to go broad, able to dive into technical details when a program is at risk, and zoom out to cross-team sequencing when alignment is the bottleneck

Ownership mindset and trust-building

• Proven track record of owning outcomes, not tasks.
• Proactively steps into ambiguity and execution gaps rather than routing around them.
• Builds credibility with Product and Engineering partners by understanding the "why," anticipating issues, and acting as a true execution partner

Communication and Collaboration

• Communicates with precision across audiences — translates technical complexity for executives without losing credibility with engineers and architects
• Drives alignment in ambiguous, multi-stakeholder environments by creating clarity around decisions, owners, and sequencing
• Establishes feedback loop infrastructure that ensures customer, partner, and operational insights are systematically captured and inform product and roadmap decisions
• Establishes communication norms and shared artifacts that scale across teams and reduce coordination overhead

Qualifications

• 12+ years of experience on software teams as a Technical Program Manager, Engineering Manager, Product Manager, or similar role.
• Experience driving and delivering complex tech programs or products from inception to delivery
• Experience operating autonomously across multiple teams and functions, demonstrated critical thinking, and thought leadership
• Communication experience at executive level and experience influencing senior leadership and technical management teams to develop systems, solutions, and products
• Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones
• Experience working with product teams to build and deliver end-to-end customer focused products with technical knowledge of the underlying platforms and technologies

We are committed to equal pay for equal work and believe in compensation transparency. All salary ranges are standardized nationwide and will not vary by region. This role offers a competitive total compensation package, including a base salary of $180,000 - $215,000, a bonus and stock options. Compensation offered will be based on a combination of factors such as experience, competencies, and internal equity.