Development Administrator

Development Program Coordinator Responsible for systems and logistics that support an active Development Program, including all donor data management, donor stewardship, and additional support to The Animal Foundation's fundraising, special event, grants, and other development-related activities. Essential Duties and Responsibilities: Manages and maintains donor database including generating reports, entering and importing contact and gift data, and tracking constituent engagement. Ensures integrity and consistency of all donor files. Creates reports and analyzes development activity, including weekly fundraising reports and other database reports as needed to help with campaign planning. Helps to manage donor stewardship activities and communications, including generating thank you letters, gift acknowledgment and recognition plans, and building engagement contact lists as required for all types of donors. Handles all gift entry, processing, and deposits and ensures proper coding and posting of donations as the liaison between the development and accounting departments Fields inquiries to the Development Department through the donations email address and phone number. Provides information and assistance to internal and external contacts as required. Provides support for fundraising events including running reports for invite lists, entering donation records, securing auction and raffle items, and other database/administrative event support as requested. Supports the Direct Mail program through exporting mailing lists and importing data as needed and writing content and selecting photographs for semiannual Direct Mail newsletters Represents The Animal Foundation in all interactions and presents a positive public image. Assists in the duties of the Kennel Club, including ordering and placing signage, donor recruitment, and end of year reporting. Collaborates with departments and third parties to manage public and private wish lists for donations, including donation drives. Serves as the Organization's main point of contact to disseminate donated goods to appropriate departments. Contributes to the efficiency and effectiveness of the organization's service to its guests by offering suggestions and participating as an active member of a work team. Provides responsive, meaningful, and compassionate service to all guests Other duties as assigned. Education and Experience Requirements: Equivalent to a Bachelor's degree. Three (3) years of professional experience with database management/CRM expertise preferred, ideally with Blackbaud/Raiser's Edge. Non-profit experience preferred. Equivalent combination of formal education and appropriate related experience may be considered. License & Certification Requirements: Incumbents must hold a valid driver's license for a minimum of three (3) years and maintain an acceptable driving history. Required Knowledge and Skills: Knowledge of: Database administration including a basic understanding of report generation, data uploading, and query formatting. Technical language usage sufficient to be able to draft and edit business letters. Microsoft Office functionality including advanced operation of Excel, Word Processing, and Mail Merge. Standard office practices and procedures, including record-keeping systems and the operation of office equipment, computers, and associated software. Techniques for dealing effectively with co-workers and the public, in-person and over the telephone. Correct business English, including spelling, grammar, and punctuation. Skill in: Dealing tactfully and effectively with staff, volunteers, and the general public. Use of business software and associated computer hardware. Communicating effectively in oral and written forms. Working without close supervision in standard work situations. Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities. Preparing clear and concise reports, correspondence, instructions, and other written materials. Excellent project management skills. Ability to successfully manage different projects at once. Excellent attention to detail and organizational skills. Ability to maintain confidentiality. Working Conditions and Physical Effort: Physical ability and mobility to work in a typical office environment. Strength to lift and/or move materials weighing up to 10 pounds frequently, 25 pounds occasionally. Vision to read printed materials. Stamina to sit and work with a computer for an extended period of time. Hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Team Members are continuously exposed to animals, animal waste, pet dander, peanut butter, cleaning chemicals, high noise and potentially hazardous conditions, including the risk of animal bites and occasional work outdoors for extended periods of time while exposed to cold and extremely hot temperatures. All Team Members work in a culture of continuous improvement and are expected to support our mission. Team Members must be able to clearly articulate our goals, actively participate in outstanding guest service, and accept responsibility for maintaining our culture of philanthropy. This job description is intended to describe the general nature and level of work expected of this position. This description is not intended to be construed as an exhaustive listing or description of all responsibilities, duties and skills required of incumbents in the job.