Remote Help Desk Analyst - Level 1/2 Support
Arizona Department of Child Safety
- Remote job
The Arizona Department of Child Safety (DCS) is seeking a Help Desk Analyst to provide Level 1–2 support for internal users statewide and external providers. The role requires handling inquiries, logging tickets, and routing to appropriate teams under supervision. Responsibilities include maintaining ticket data, answering common questions, and helping improve the knowledge base. A driver’s license and an associate degree plus 1–3 years in desktop support are preferred. #J-18808-Ljbffr Arizona Department of Child Safety
- ...Technology Systems, Inc.) Title: Level 1 SAP Basis Help Desk Analyst Location: Remote Citizenship: US DESCRIPTION... ...administration, maintenance, and support of JTSi clients' SAP systems. The... ...basic problems and triage to Level 2 for bigger issues • Work with SAP...Remote workLevel 2Level 1Local area
- ...a motivated and customer-focused Level 1 Help Desk Analyst to join our customers IT support team. This role is the first point... ...unresolved issues to Level 2 or appropriate support teams. Follow... ...365 administration. Knowledge of remote support tools (e.g., TeamViewer,...Remote workLevel 2Level 1Work at office
- ...Overview Hybrid Role: IT Help Desk Analyst + Jr. Encompass Administrator... ...innovation, and technology. We support both corporate staff and... ...This hybrid position combines Level 1–2 IT Help Desk Support with Jr... ...phone, email, ticketing, and remote/in-person assistance....Remote workLevel 2Level 1Full timeWork at office
$24 - $27 per hour
...About the Job Title: Help Desk Analyst Classification: Non-Exempt... ...: Provides technical support to Vallarta Stores,... ...professional manner. Provide Level 1 and Level 2 support for store, corporate... ...deactivation. Support remote users and troubleshoot VPN/...Remote workLevel 2Level 1Work experience placementWork at officeFlexible hoursWeekend work$75k
...IT Help Desk Technician - Hybrid - 3 days onsite, local candidates only please Up to... ...You will be part of a team that owns level 1 and 2 support across the organization. Our environment... ...range of diagnostic utilities, including Remote system controls and Endpoint...Remote workLevel 2Level 1Ongoing contractFull timeLocal area$16 - $18 per hour
...contact for technical support requests for staff... ...via phone or remote connection. The Technical... ...issues to the next level of support as... ...fundamentals, and previous help desk experience.... ...Essential Functions: 1. First Point of Contact... ...assistance. 2. Phone and Remote...Remote workLevel 2Level 1Contract workTemporary workWork at office- ...through prevention, services, and support. Help Desk Analyst Job Location: INFORMATION... ...: 17 Closing Date: August 2, 2026 Job Summary The Help... ...technical assignments providing Level 1 and Level 2 support of the... ...of a full-time or part-time remote work schedule, employees...Remote workLevel 2Level 1Full timeTemporary workPart time
- ...Level 1/2 Help Desk Admin - End User Support Job Location: Philadelphia, PA (remote possible) Full time position- Wednesday-Sunday Shift Experience- 5+ years Salary: 55-65k Job Description: Contour Data Solutions is looking for a person wanting to make...Remote workLevel 2Level 1Full timeWork at officeImmediate startShift work
- ...Job Title: Service Desk Technician... ...offic e) Duration: 1 YEAR Job Description... ...to provide technical support to computer users both... .... Provide Level 1 technical support... ...location and level 2 technical support for... ...hardware and software in remote locations.· For any...Remote workLevel 2Level 1Work at office
- ...Description: IT Service Desk Agent Stoltenberg... ...United States (Remote) Save Apply 10 years... ...complexity or duration of support needed. · Respond to... ...via phone. · Provide level 1 & 2 remote technical support... ...client Epic and Cerner analysts to ensure seamless...Remote workLevel 2Level 1
- ECP is seeking a Customer Support Specialist III to act as the final escalation point and primary technical triage resource. You will... ..., proactive product support, and knowledge sharing to enable Levels 1 and 2 teams and improve release readiness. #J-18808-Ljbffr Ecp123Remote jobLevel 2Level 1
$55k - $70k
...growing company has an immediate need for a Deskside Support Technician. In this role, you will work as the go... ...3+ years of IT Deskside support experience level 1 and level 2 - laptops, desktops, printers, phones, remote access systems, etc. Solid foundation and understanding...Remote workLevel 2Level 1Full timeCasual workWork at officeImmediate start$30 - $40 per hour
...AM–5:00 PM (EST) Work Environment Support for corporate office operations, working... ..., maintaining a professional and helpful demeanor. Support Level 1 and Level 2 software issues across enterprise... ...account administration. Perform remote management and incident request handling...Remote workLevel 2Level 1Full timeMonday to Friday- ...Solarus Technologies is seeking a motivated IT Support Analyst / Engineer (Level 1.5 – 2) to join our growing team. This is a hybrid role based in Midtown... ...skills. Key Responsibilities: Provide onsite and remote technical support for end users, including desktops, laptops...Remote workLevel 2Level 13 days per week
- ...Job title: Tier 1 Help Desk Technician Classification... ...AL Job overview: Supports technology across retail... ...any other in-store and remote data collection... ...platform). Resolve level 1 issues in real time;... ...solve, and escalate level 2 and 3 tickets as needed...Remote workLevel 2Level 1Home officeWeekend work
$55k - $65k
...is seeking a MSP experienced Level 1.5 Help Desk Technician ready to take the... ...a fast track to a Level 2 position, making it a great... ...their technical expertise in a supportive, client-focused environment.... ...requests via phone, email, and remote tools Troubleshoot Windows...Remote workLevel 2Level 1Full timeWork at office- ...We are seeking an IT Service Desk Technician to join our team!... ...interpersonal skills to provide support for client desktops, laptops,... ...and triaging tickets Level 1/Level 2 Support Setting customer... ...reactive tickets (onsite or remote) Ensuring customer satisfaction...Remote workLevel 2Level 1Full timeMonday to Friday
- ...onsite. Job Description General desktop hardware support Level 1 & Level 2 software support enterprise level Desktop support helping a wide range of end users Responding to... ...Office Support Microsoft Intune Active Directory Remote management using Bomgar Must Have Skills...Remote workLevel 2Level 1Monday to Friday
$18 - $22 per hour
...is seeking a Part Time IT Support technician to support our... ...is primarily focused on Level 1 helpdesk support, with some Level 2 troubleshooting and involvement... ...in person and through remote support tools Track,... ...Printers, Fax, Tablets, Phones (Desk/Cell) Operating Systems-...Remote workLevel 2Level 1Hourly payPart timeWork at office- ...delivering top-notch IT solutions and support to our clients. We pride... ...Job Summary: As a Hybrid Level 2 Help Desk Technician, you will provide... ...IT issues. You will work both remotely and on-site, ensuring that our... .... You will also mentor Level 1 technicians and assist with...Remote workLevel 2Level 1Flexible hours
- ...comprehensive IT solutions and support services. We are committed... ...and highly skilled Level 3 Help Desk Technician to join our team.... ...escalation point for Level 1 and Level 2 technicians, offering guidance... ...and tools. Flexible working hours and remote work options....Remote workLevel 2Level 1Work experience placementFlexible hours
- ...currently seeking a Technician Support Specialist to support... ...school diploma with 1 to 4 years of experience... ...related discipline and 2-5 years of relevant experience... ...both in person and remotely. • Ability to convey... ...unresolved queries to the next level of support. • Utilize...Remote workLevel 2Level 1For contractorsWork experience placementWork at office
- ...Service Desk Analyst II We are seeking a highly capable... ...customers. This Level 2 position will require... ...their day performing remote support and composing knowledge... ...questions, and other Level 1-2 support issues Assist... .... From hardware and help desk support to...Remote workLevel 2Level 1Work at office
- ...000 Complete Network is looking for a support desk technician with an Associates or Bachelors... ...to five years of experience. This is a level 1-2 support desk position troubleshooting a... ...skills. Day-to-day duties will include remote and on-site technical support for our customers...Remote workLevel 2Level 1Local areaWork from home
$18 - $21 per hour
...experience is required for this role. Remote support – Schedule is 7 a.m. to 4 p.m. Sunday... ..., supporting PST standard time. Level 1 Service Desk Analyst. Pay rate: $18 - $21 per hour (W2). This... ...forward incidents/requests to Level 2 when no solution is available. Qualifications...Remote workLevel 2Level 1Hourly payWeekend work- ...base, including tier-1 banks, broker-dealers... ...regulators. Position: Level 1 Technical Support Specialist - (US-Based... ...cases to Level 2 Support, and maintaining... ...problem-solver with prior help desk experience;... ...Benefits & Perks Fully Remote Company Competitive...Remote workLevel 2Level 1Full timeShift work
$35 per hour
...t read at grade level by the end of third... ...who need extra support with expert... ...program achieve over 2 weeks of... ...the first line of help for the day-to-day... ...HubSpot's Help Desk, you will triage... ...and basic Level 1 troubleshooting... ...reliable in a fully remote environment...Remote workLevel 2Level 1Contract workTemporary workFor contractors$20 - $22 per hour
...Title: Service Desk Analyst (Part-Time) Location: Remote (Must be based near... ...essential support to our dynamic team... ...will provide first-level technical... ...a mix of local help desk and remote... ...related field, or 2 years equivalent... ...providing level 1 or 2 support to...Remote workLevel 2Level 1Full timeTemporary workPart timeWork experience placementCasual workSeasonal workLocal areaWeekend work- ...Overview The Tier 2 Technician is a critical... ...providing advanced technical support and troubleshooting... ...cannot be resolved by Tier 1 support. The ideal... ...escalated technical issues that Level 1 technicians were... ..., patch management, and remote troubleshooting. Application...Remote workLevel 2Level 1Full timeWork at office
- ...is seeking a Service Desk Analyst to provide exceptional technical support and customer service to... ...Responsibilities: Provide Level 1 and Level 2 technical support for... ..., email, chat, and remote support tools.... ...experience in a Service Desk, Help Desk, Technical Support...Remote workLevel 2Level 1Local area
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