Field Support Analyst
Expedite Talent Solutions
Interview Process 1st round Technical Interview 2nd round Cultural Interview with hiring manager 3rd round onsite Interview with office leader Hours Monday-Friday: 8am - 5pm (PST) onsite. Job Description General desktop hardware support Level 1 & Level 2 software support enterprise level Desktop support helping a wide range of end users Responding to Service Now tickets Maintaining office technology Front facing customer service Backend office MS Office Support Microsoft Intune Active Directory Remote management using Bomgar Must Have Skills Good technical skills, Good customer service Nice to have skills Large company work > 10,000 end-users Commercial Real Estate, Banking or Law firm support work A/V Zoom or Teams conference room support Experience with Apple iOS Adobe Acrobat Years of Experience 5+ years in Level 2 onsite computer support Education Bachelor's degree preferred, if no degree, they will need 3 years extra experience Software skills Windows 11 Microsoft Office-SharePoint - MS365 Support request ticketing systems Microsoft Intune Cloud Storage experience #J-18808-Ljbffr
Vacancy posted 1 day ago
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