Duck Donuts Shift Lead
Duck Donuts
Benefits:
Employee discounts
Flexible schedule
Free food & snacks
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Job Summary
We are seeking an experienced Shift Lead to join our team! As a Shift Lead, you will be responsible for the restaurant’s operational performance during your shift. You will supervise, work alongside staff and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.
Responsibilities:
Train and manage employees and assign duties as needed
Lead team in providing exceptional customer service
Resolve customer complaints gracefully and with tact
Adhere to all health and safety rules and regulations
Maintain appropriate inventory levels, reorder and restock when necessary
Cover the shifts of absent employees
Work weekdays and alternating weekends (a weekend only position is also available)
Qualifications:
High school diploma/GED
Previous food service experience
Familiarity with POS software
Ability to remain calm and thrive under pressure
Excellent management and leadership skills
Strong communication and problem-solving skills
Vacancy posted 17 hours ago
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