Design Operations Manager

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. The Design Operations Manager is responsible for operationalizing and delivering the visual brand strategy crafted by the U.S. Category Design Manager. This role reports into the Category Design Manager and ensures that brand assets are accurately adapted, flawlessly executed, and efficiently deployed across all omnichannel consumer touchpoints. Unlike creative or strategic design roles, this position focuses on production excellence, workflow management, artwork quality, and execution readiness, turning design intent into market‑ready output at scale. This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following: Executional Excellence Lead the end-to-end execution process for packaging, digital, retail, and promotional assets. Translate approved design concepts and brand systems into final, deployable deliverables. Ensure consistent application of brand guidelines and technical specifications across channels. Adaptation & Localization Adapt global and U.S. level creative assets into local‑market executions with accuracy and fidelity. Apply, update, and maintain brand guidelines, toolkits, and template systems. Artwork, Production & Pre‑Press Management Oversee artwork routing, annotation, regulatory requirements, version control, color management, and pre‑press. Manage production partners, packaging studios, CAST, and execution agencies to ensure zero‑defect delivery. Workflow, Process & Quality Management Build and optimize workflows, timelines, and cross‑functional approval processes. Identify execution efficiencies and implement scalable asset systems. Maintain high standards of quality control across all asset outputs. Cross‑Functional Execution Partner Work closely with Shopper Marketing, Brand Activation, Digital, Sales, and eCommerce teams to deploy final assets. Ensure channel requirements, timing, and technical specifications are met across the activation calendar. Agency & Vendor Governance Manage execution vendors and agencies focused on adaptation, artwork, and production, not creative ideation. Oversee SOWs, delivery timelines, budgets, and production accuracy. Leadership Expectations Lead through operational discipline, precision, and detail orientation. Foster strong collaboration with internal teams and external studio partners. Champion a culture of executional excellence and continuous improvement. Serve as the organization’s guardian of quality, ensuring assets meet brand standards and market requirements. Success Measures On‑time, accurate asset delivery Zero rework due to artwork/production errors High brand consistency across touchpoints Effective cross‑functional coordination Efficient, scalable operational systems The position is based in Warren, NJ, and follows a hybrid model, requiring an in‑office presence of 3 days per week. Why you? Basic Qualifications: 7+ years in design operations, omnichannel asset delivery, packaging production, artwork management Deep technical knowledge of production workflows, pre‑press, print processes, digital specifications Strong project management skills with the ability to manage high‑volume, multi‑channel execution Experience managing agencies and production vendors Proficient in artwork evaluation, file setup, color accuracy, and versioning Strong collaboration, communication and stakeholder management abilities Extreme attention to detail and quality assurance Benefits The salary range for this role is $104,283 - $143,389 USD + bonus. Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program, including a generous 401(k) plan, tuition reimbursement, and time‑off programs such as 6 months paid parental leave. On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering. Job Posting End Date 2026-07-02 Equal Opportunities Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements. Accommodation Requests If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please contact us by sending an email to View email address on click.appcast.io. Please include the following in your email: Use subject line: ‘Haleon Careers: Job Accommodation Request’ Your Name and contact information Requisition ID and Job Title you are interested in Location of Requisition (city/state or province/country) Description of specific accommodation you are requesting Please note: Resumes, CVs, or other requests outside of accommodation support submitted to this email box will not be accepted. Note to candidates The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch. #J-18808-Ljbffr