Part-Time Front Desk Receptionist - Pediatric Office
Bee Kind Pediatrics
Job Description
Job Description
Bee Kind Pediatrics is a small, warm, membership-based (direct primary care) pediatric practice in Westfield, NJ. We know every family by name, and our front desk is the first voice and face they meet. We're looking for a friendly, organized, dependable part-time receptionist to join our team.
SCHEDULE
Part-time with a flexible schedule - days and hours vary week to week based on the office calendar. We're looking for someone who can be flexible and is comfortable covering different weekday shifts. Please note your availability when you apply.
WHAT YOU'LL DO
- Greet families warmly and check patients in and out
- Answer phones, texts and emails; schedule well visits, sick visits and newborn appointments
- Confirm appointments and manage the daily schedule
- Verify insurance and collect copays and membership payments
- Keep patient charts up to date in our EMR (Atlas.md); scan and attach records, forms and vaccine records (NJIIS)
- Prepare new patient paperwork and help new families get set up
- Request and track medical records, referrals, lab results and school/camp forms
- Help with prior authorizations and insurance phone calls
- Keep the waiting room and front desk tidy and welcoming
WHAT WE'RE LOOKING FOR
- A genuinely friendly, patient, calm person who enjoys working with kids and parents
- Organized and detail-oriented - comfortable juggling phones, the schedule and walk-ins at the same time
- Clear, professional communication on the phone and in writing
- Comfortable with computers; able to learn our EMR and scheduling tools quickly
- Reliable and flexible with scheduling
- Previous medical office / front desk experience is a plus but not required - we will train the right person
- Bilingual (Spanish/Portuguese) is a plus
WHY BEE KIND
- Small, close-knit team and a supportive doctor and nurse practitioner
- No rushed 15-minute visits - we take time with families, and so can you
- Flexible scheduling that works around your life
- A role where you really get to know the families you help
TO APPLY
Please send a short note about yourself and your availability along with your resume.
$75 - $85 per hour
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