Part-Time Receptionist & Host

Job Title: Part‑Time Receptionist & Host Reports To: Food & Beverage Supervisor, Clubhouse Manager Job Summary We are looking for an enthusiastic and professional Part-Time Receptionist and Host to join our team. In this dual role, you will serve as the first point of contact for Club members and guests, ensuring a warm welcome and smooth experience. You will be responsible for managing evening/weekend front desk operations, handling incoming calls and reservations, and collaborating with the food and beverage team to create a friendly and inviting atmosphere. Key Responsibilities Receptionist Duties: Greet and welcome members and guests as they arrive, providing exceptional customer service. Answer and direct phone calls, emails, and inquiries in a professional manner. Take and organize dining reservations, ensuring accuracy and efficiency. Maintain the reception area, keeping it organized and presentable at all times. Assist with administrative tasks such as filing, data entry, and menu creation if needed. Provide members and guests with information about the Club operation, upcoming events, and amenities offered. Host Duties: Welcome and seat members and guests in accordance with the food and beverage team’s process and member preferences. Coordinate with food and beverage staff to ensure a seamless flow of service in high‑traffic periods. Ensure menus, promotional materials, or other items provided to guests are up to date and printed/distributed accurately. Assist with special requests or accommodations to enhance the member experience. Qualifications Proven experience as a receptionist, host, or in a similar customer-facing role welcome but not required. Strong interpersonal and communication skills, with a professional demeanor. Ability to multitask and remain calm under pressure in a fast‑paced environment. Proficiency in Microsoft Office Suite and familiarity with reservation or point‑of‑sale systems. A positive attitude and a passion for delivering outstanding guest experiences. Availability to work flexible shifts, including evenings, weekends, and holidays. Skills and Competencies Excellent organizational and time management skills. Strong attention to detail and problem‑solving abilities. Ability to handle sensitive information with confidentiality. Team player with the ability to work independently when necessary. Work Environment This role may require some standing for extended periods and interacting with guests in a busy setting. May include light cleaning or organization of the reception and entrance areas. Benefits Competitive hourly wage. Flexible part‑time schedule to accommodate work‑life balance. Opportunity for career growth within the organization. Employee meals included. #J-18808-Ljbffr Beacon Hill Club