Client Operations Manager
Aidoos
Client Operations Manager
Join Cielo as a Manager, Client Operations, where you will play a critical role in shaping operational excellence for a strategic global client partnership. Cielo is the world's leading Talent Acquisition Partner, delivering exceptional talent experiences through Talent Acquisition, Search, Consulting, and Digital Accelerators™. This role involves partnering closely with operational and client-facing leaders to drive process excellence, governance, workforce optimization, reporting, compliance, and continuous improvement across a complex, fast-paced global environment.
Analyze operational and recruitment data to identify performance trends and improvement areas.
Conduct operational audits to ensure adherence to recruitment processes and client requirements.
Lead continuous improvement initiatives to enhance operational performance.
Support workforce planning, forecasting, and resource allocation activities.
Build strong partnerships with stakeholders and communicate operational performance effectively.
Bachelor's degree required.
Minimum 5 years of experience in Recruitment Operations or related functions.
Strong analytical and problem-solving skills.
Excellent communication and stakeholder management skills.
Proficiency with reporting tools like Power BI and Tableau preferred.
Vacancy posted 14 hours ago
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