Implementation Manager

Steer Health

Implementation Manager

Steer Health is an AI-native healthcare engagement platform serving 109 organizations across 472+ locations and 19M+ patients. Our products — Luna AI (autonomous voice and outreach), SteerNotes (AI clinical documentation), FastTrackCare (digital front door), and Revenue Cycle Intelligence — help health systems grow faster, reduce administrative burden, and deliver better patient experiences. We are growing at 48% year-over-year and we are just getting started.

We are looking for an Implementation Manager who can run fast, communicate with precision, and own healthcare implementations from contract signature to go-live — without dropping a single thread.

This is not a coordinator role. You will manage complex, multi-stakeholder deployments across hospital systems and outpatient networks, lead EHR integration workstreams, configure AI-powered workflows in Steer Studio, and be the single point of accountability on every engagement you own. You will work directly alongside our VP of Customer Success, Implementation, Engineering, and GTM leads and be a key driver of how we scale.

This role includes periodic travel to customer sites throughout the United States to lead implementation workshops, support go-live activities, facilitate stakeholder alignment, and ensure successful adoption.

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Vacancy posted 4 days ago

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