BANK SERV REP BOC

Banking Services Department Position

The banking services department is responsible for all processes regarding Non-Post and NSF accounts. Coordinates the processing of on us return items and is responsible for processing the charge-back notices. Reviews various reports.

Compensation: Hourly $23 - $24

Responsibilities And Duties

• Processes garnishments and levies and reclamations on customer accounts
• Prints, reviews for accuracy, and mails customer interest checks.
• Maintains all return mail, dormant accounts and customer accounts (may include KMN account maintenance).
• Completes research requests for CO Banks and helps resolve service issues for our customers.
• Reviews various reports as assigned.
• Positive Pay
• Legal and Branch Research, including VOD's and VOM's
• Process Inactive and Dormant Accounts
• On Us Check review
• Process Mobile and ATM Deposits
• Responsible for printing, accuracy review and mailing of customer interest checks
• ATM Live functions as needed
• Revies and monitors return mail
• Regular and reliable attendance.
• Performs other duties as assigned by management.

Knowledge, Skills, And Abilities

• Knowledge of FiServ preferred.
• Knowledge of Windows based programs preferred.
• Skills in good customer service and telephone courtesy.
• Ability to operate a PC with keyboard accuracy and speed.
• Ability to work under pressure, meet critical deadlines and have constant interruptions while doing assigned responsibilities including reconcilement, verification and computer input.

Education And Experience

• High School or equivalent.
• Banking experience preferred.

Benefits

• Benefits for employees working at least 35 hours per week include 8 paid holidays; 17 PTO days each year for the first five years of employment (employees must complete 90-day introductory period prior to accruing PTO); 16 hours of paid sick time upon hire date; health, dental, prescription drug card, vision, and voluntary life insurance plans; health savings account with employer contributions; flexible medical and dependent care spending plans; 401K plan after 3 months and start of next quarter with employer contributions and profit sharing; $50,000 group term life insurance; long term disability insurance and employee assistance program. If working less than 35 hours per week, above benefits are modified.

Physical Dimensions

Seeing: 75-100% Must be able to read computer screens and reports.

Hearing: 75-100% Must be able to communicate with customers and employees.

Standing/Walking: 50-74%

Climbing/Stooping/Kneeling: 0-24%

Lifting/Pulling/Pushing: 0-24%

Fingering/Grasping/Feeling: 75-100%

Light Work: Exerting up to 20 pounds of force occasionally, and/or a negotiable amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.