Associate Property Manager

Description

Job Overview

Support daily operations of a 370-unit co-op with seven commercial spaces on Manhattan's Upper West Side. Provide administrative, compliance, and resident services support to management and the Board, while coordinating with residents, staff, vendors, and advisors to ensure efficient operations and strong resident satisfaction.

Your Responsibilities

• Manage resident services, shareholder relations, community communications, and administrative functions supporting efficient building operations.
• Coordinate shareholder sales, purchases, sublets, transfers, refinances, move-ins/move-outs, occupancy changes, and related documentation.
• Administer BuildingLink, resident databases, building records, MDS accounting software, occupancy records, and electronic access control/key fob systems, including credential management and security-related recordkeeping.
• Coordinate vendor relationships, commercial tenant administration, utility billing programs, Spectrum account administration, and building service contracts.
• Coordinate Local Law compliance requirements and administer SCRIE, STAR, Cooperative Tax Abatement, and other regulatory compliance programs.
• Assist in preparing Board packages, annual meeting materials, notices, correspondence, shareholder communications, elections, proxy collection, and meeting documentation.
• Monitor resident concerns, compliance matters, operational challenges, nuisance complaints, and building issues while coordinating timely resolutions.
• Administer collections support, ClickPay inquiries, account reconciliations, invoice processing, AvidXchange workflows, check requests, audit preparation, and budget-related activities.
• Coordinate alteration applications, engineer reviews, permits, contractor compliance, insurance requirements, and project documentation.
• Monitor FirstService Residential Customer Care inquiries, communicate directly with residents and ClickPay regarding billing matters, and maintain amenity program records and annual billing schedules.
• Collaborate with Board members, building staff, residents, consultants, attorneys, accountants, contractors, and vendors to support efficient building operations and community initiatives.

Skills and Qualifications

• 2+ years of residential property management experience in a cooperative, condominium, multifamily, or related housing environment.
• Bachelor's degree or equivalent combination of education and experience.
• Strong verbal and written communication, customer service, organizational, and administrative skills.
• Experience supporting resident relations, shareholder transactions, compliance programs, and building operations.
• Proficiency with Microsoft Office Suite, BuildingLink, MDS accounting software, AvidXchange, ClickPay, and similar property management platforms.
• Experience reviewing invoices, processing payables, maintaining financial records, and supporting annual audits and budgets.
• Ability to manage multiple priorities, maintain confidentiality, and exercise sound judgment.
• Experience working with New York City cooperative housing communities.
• Ability to work effectively with residents, Board members, coworkers, vendors, and clients in a professional manner.
• High-energy, detail-oriented approach with strong multitasking and prioritization skills.

What We Offer:

As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, life insurance, short term disability, legal, and identity theft. You will also be eligible for company paid life insurance, long term disability, and benefits from our employee assistance program. In addition, you will be eligible for paid time off, paid holidays, and a 401k with company match.

Compensation:

$ 33.00 - $ 36.00 / hour

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel View email address on click.appcast.io .

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at View email address on click.appcast.io ; we will respond in accordance with Local Law 144, within 30 days.