Dispatch Operations Specialist

Join Our South Gate Team With World Oil Transportation At World Oil Transportation, we strive to be an employer of choice by recruiting, developing, and retaining a high performing and diverse workforce. As a family-owned company, our focus in work life balance fosters a healthy, safe, and productive work environment for all employees. World Oil Transportation values its amazing workforce that has contributed to the company's success for over 80 years! In this role you will be tasked with daily duties such as: Performs a variety of administrative tasks, including filing, data entry, and correspondence with management. Communicates with customers, responds to customer inquiries, and provides information via phone/email. Provides communication and support services to drivers in a professional manner; maintains contact with the drivers throughout shift. Routing and scheduling with drivers to ensure customer satisfaction. Data entry of all service orders and fulfills completed orders. Maintains and completes filing of service orders and route sheets. Scans all completed reports to internal/external customers. Collaborates with management to help modify routes to accommodate the needs of customers. Cultivates strong relationships with drivers and customers to reduce service disruptions from last minute schedule changes. Monitors any sudden route changes or road construction issues and work with drivers to establish new routes for timely pick up and deliveries. Shift Hours (1 Opening): Wednesday - Sunday 4PM - 12:30AM We offer great benefits, including: Strong work/life balance in a local position Medical, Dental, and Vision coverage 401k with Company Match Paid vacation time Paid sick time. Paid training And more! EEO Statement: It is the policy of World Oil and its subsidiaries to provide equal opportunity for all applicants and employees. The Company does not discriminate on the basis of race, age, color, religion, sex/gender, gender identity/gender expression, sexual orientation, marital status, medical condition, military/veteran status, national origin, ancestry, disability, genetic information, reproductive health decision making, or any other status protected by state or federal law.