HR Generalist

Job Description:

The HR Generalist owns the employee onboarding experience, serves as the first point of contact for entry-level employee relations concerns, and manages workplace accommodation requests from intake to resolution. The role also supports other HR functions, including benefits, compliance, HRIS, and recruiting, as business needs require.

Responsibilities:

Onboarding (primary owner)

• Own the end-to-end onboarding process, from accepted offer through the employee's first 90 days.
• Coordinate pre-boarding: background checks, offer paperwork, I-9 and E-Verify, tax and payroll forms, and equipment and system access requests.
• Plan and facilitate new hire orientation, covering company policies, benefits enrollment, culture, and safety.
• Partner with hiring managers on first-week schedules, training plans, and 30/60/90-day check-ins.
• Maintain onboarding checklists, templates, and materials so they stay accurate and compliant.
• Track onboarding metrics (completion rates, time-to-productivity, new hire feedback) and recommend improvements.

Employee Relations (entry-level concerns)

• Serve as the first point of contact for employee questions and concerns on policies, workplace conflicts, attendance, and conduct.
• Conduct intake conversations, document concerns accurately, and triage issues by severity.
• Investigate and resolve lower-complexity matters, such as interpersonal conflicts, minor policy violations, and attendance issues.
• Escalate complex or high-risk matters (harassment, discrimination, retaliation, workplace violence) to the Senior HR Business Partner.
• Coach supervisors on fair, consistent application of policies and progressive discipline.
• Keep case records confidential, complete, and current in the HR case management system.

Accommodation Requests

• Manage the accommodation process under the ADA, the Pregnant Workers Fairness Act (PWFA), applicable state law, and religious accommodation requirements under Title VII.
• Receive requests, gather supporting documentation, and lead the interactive process with employees and managers.
• Evaluate options, document decisions, and coordinate implementation with managers, IT, facilities, and benefits.
• Coordinate with leave administration (FMLA and state leave) where accommodations and leave overlap.
• Follow up to confirm accommodations remain effective and maintain confidential medical records separately from personnel files.

General HR Support

• Support benefits administration, open enrollment, and employee benefits questions.
• Maintain accurate employee data in the HRIS and process employee changes (transfers, promotions, terminations).
• Assist with offboarding, including exit interviews, final pay coordination, and access removal.
• Support recruiting as needed: posting jobs, screening candidates, and scheduling interviews.
• Help maintain compliance with federal, state, and local employment laws, including required postings and record retention.
• Contribute to HR projects such as policy updates, handbook revisions, engagement surveys, and training programs.
  
  
• Assist with unemployment claim administration, including responding to agency requests and gathering documentation
• Perform other HR duties as assigned.

Required Qualifications:

• Bachelor's degree in Human Resources, Business Administration, Psychology, or related field, or equivalent work experience.
• 2–4 years of progressive HR experience, including onboarding and frontline employee relations.
• Working knowledge of federal employment law, including the ADA, PWFA, FMLA, Title VII, FLSA, and I-9 requirements.
• Experience handling confidential information with discretion and sound judgment.
• Proficiency with an HRIS and Microsoft Office Suite 365.

Preferred Qualifications:

• SHRM-CP or PHR certification.
• Direct experience managing the ADA interactive process.
• Experience conducting workplace investigations.
• Multi-state employment experience
• Bilingual (Spanish/French) a plus.
• Experience with BambooHR

Why lpt Realty?

LPT Realty is a dynamic and innovative real estate cloud brokerage dedicated to providing exceptional services to our agents. We leverage the latest technology to enhance the real estate experience and are dedicated to providing an agent-focused environment. Come join one of the fastest growing brokerages in the nation!