Reception-Office Associate - Construction Industry

Reception-Office Associate

The Reception-Office Associate interacts with visitors and customers in person, by phone and email. In addition, the Reception-Office Associate performs required office clerical and administrative duties.

• Greet and assist visitors.
• Answer telephone, gathers customer information, and directs phone calls as needed.
• Greet and assists job applicants.
• Direct any over the counter sales inquiries to the appropriate staff.
• Performs daily sorting and opening of mail and distributes accordingly.
• Processes outgoing mail 2-3 times per week or as needed (USPS, Fed-Ex, UPS)
• Contacts customers via phone and email to collect past due monies over 30 days.
• Takes credit card payment information over the phone and provides to Accounting for processing.
• Updates and maintains accurate company phone list.
• Orders and maintains accurate inventory of office supplies, kitchen supplies, restroom supplies, cleaning supplies and other items as needed.
• Receive deliveries, gather all paperwork for purchases and provide to Accounting.
• Fill and restocks paper towels, restrooms tissue paper, hand soap, etc. weekly as needed.
• Maintains a clean and organized front desk-reception area.
• Maintains a clean and organized office breakroom. Starts coffee in the morning, cleans/declutters counters, refills paper towels, soap, etc.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Work schedule is Mon-Fri 7:00 am to 4:00 pm (1 hour unpaid lunch break)
• Excellent verbal and written communication skills.
• Excellent interpersonal skills.
• Ability to multi-task.
• Bi-lingual (Spanish/English) not necessary but would be a plus.
• Proficient in Microsoft Office Suite or related software.
• Use of office 365 calendar management a plus.
• Excellent organizational skills and attention to detail.
• Good understanding of clerical procedures and systems such as recordkeeping and filing.

Education and Experience:

• High school diploma or equivalent.
• Experience in office, reception, clerical and administrative roles.
• Experience working independently, but not afraid to ask for help when unclear on new tasks.
• At least two years of accounting in construction industry or related experience.