Reception-Office Associate Construction Industry

Reception-Office Associate The Reception-Office Associate interacts with visitors and customers in person, by phone and email. In addition, the Reception-Office Associate performs required office clerical and administrative duties. Greet and assist visitors. Answer telephone, gathers customer information, and directs phone calls as needed. Greet and assists job applicants. Direct any over the counter sales inquiries to the appropriate staff. Performs daily sorting and opening of mail and distributes accordingly. Processes outgoing mail 2-3 times per week or as needed (USPS, Fed-Ex, UPS) Contacts customers via phone and email to collect past due monies over 30 days. Takes credit card payment information over the phone and provides to Accounting for processing. Updates and maintains accurate company phone list. Orders and maintains accurate inventory of office supplies, kitchen supplies, restroom supplies, cleaning supplies and other items as needed. Receive deliveries, gather all paperwork for purchases and provide to Accounting. Fill and restocks paper towels, restrooms tissue paper, hand soap, etc. weekly as needed. Maintains a clean and organized front desk-reception area. Maintains a clean and organized office breakroom. Starts coffee in the morning, cleans/declutters counters, refills paper towels, soap, etc. Performs other related duties as assigned. Required Skills/Abilities: Work schedule is Mon-Fri 7:00 am to 4:00 pm (1 hour unpaid lunch break) Excellent verbal and written communication skills. Excellent interpersonal skills. Ability to multi-task. Bi-lingual (Spanish/English) not necessary but would be a plus. Proficient in Microsoft Office Suite or related software. Use of office 365 calendar management a plus. Excellent organizational skills and attention to detail. Good understanding of clerical procedures and systems such as recordkeeping and filing. Education and Experience: High school diploma or equivalent. Experience in office, reception, clerical and administrative roles. Experience working independently, but not afraid to ask for help when unclear on new tasks. At least two years of accounting in construction industry or related experience.