Manufacturing Operations Manager

Manufacturing Operations ManagerAt Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses.The Manufacturing Operations Manager is responsible for overseeing daily production and shipping activities at the New Brighton, MN facility. This includes planning, coordination, collaboration and oversight of the manufacturing and shipping processes ensuring all products are produced and shipped efficiently, at the right cost, and upholding the highest quality standards. This role will engage with our planning process to lay out robust production and staffing plans so our manufacturing and shipping teams can operate week-to-week with accurate and consistent direction.Accountabilities & ResponsibilitiesManage all administrative and operational aspects of the manufacturing and shipping functions for all Tactile product linesDevelop key performance indicators (KPI's), reports and dashboards that facilitate team focus and optimize performance. Ensure all KPI's are implemented, reviewed, monitored regularly and achievedIssue weekly, monthly/quarterly and annual reports to senior leadership sharing top KPI'sResponsible for following and ensuring the team adheres to all current Good Manufacturing Processes (cGMPs) and Standard Operating Procedures (SOPs) as defined by Tactile Medical's policies, practices, and procedures to ensure ISO regulations are metManage the utilization of manpower, skills, hours, material, and workflow to assure timely production and quality standards are achieved dailyCoordinate the creation and maintenance of appropriate levels of manufacturing capacity while controlling labor and overhead costsFoster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectivesDevelop a highly effective and productive team through hiring, development, coaching and performance management while increasing engagementFacilitate regular department meetings to actively encourage sharing of ideas, concerns, knowledge and expertise to achieve the best possible resultsSupport P&L by collaborating with other leaders on budget planning, capital expenditures, cost analysis opportunities, and manufacturing/shipping productivity for all product linesInstill and maintain a positive can-do team spirit through effective what and why leadership practicesWork closely with the New Product Introduction (NPI) core team to ensure seamless design transfer to productionOwn the Continuous Improvement process and drive operational excellence throughout the facilityEnsure the team is adhering to all regulatory and corporate compliance requirements, including HIPAAOther duties as assignedQualifications Required:Bachelor's Degree in Operations, Engineering, Business or related field or equivalent work experience5-7 years of manufacturing experience3+ years of successful leadership experiencePreferred:Medical device manufacturing experienceThorough understanding of Lean ManufacturingExperience developing business-facing dashboards, and data visualizations on BI platforms such as Power BINetSuite experienceKnowledge & Skills:People leadership including coaching and performance managementProficient in MS Office and ERP softwareDeep knowledge of production management and prioritizationStrong understanding of quality standards and health & safety regulationsResults oriented approach focused on developing and building high performance teamsAbility to facilitate meetings of varying sizes, balancing the needs, voices and concerns of all participantsExcellent verbal and written communication with the ability to communicate a clear and compelling message and influence others to support timely achievement of initiatives and goalsForward thinking to identify and anticipate issues and bring others along to proactively addressAbility to demonstrate professionalism, build trust, and ensure Tactile Medical meets its commitmentsApproachable and relationship orientedChampion new ideas and approaches to create an environment that encourages and supports change and innovationAbility to promote a high-performance, inclusive culture within a quality focused environmentAbility to manage resource allocationsAbility to collaborate with and understand projects from other departments such as Engineering, Quality and RegulatoryAbility to understand the entire value stream from procurement to shipment and the business in order to create effective metricsIt is the policy of Tactile Medical to provide equal opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Tactile Medical will provide reasonable accommodation for qualified individuals with disabilities.Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions. Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience.US Pay Range$93,600 - $131,040 USD