Business Development Representative
Gateway Service Group
Business Development Representative
Reports To: President, with a dotted line to branch General Managers
Schedule: Full-time. Standard business hours No required travel.
The Opportunity
Katsam keeps commercial properties across six markets clean, safe, and running. Every parking lot swept before dawn and every property walked at first light is somebody's first impression of a business. That is the work, and it only grows if someone is out front finding the next property owner who needs it.
That is this role. You will be the first Katsam voice a prospect hears, the person who turns a cold list into a real conversation, and the reason a General Manager walks into a site visit already knowing what matters to that account.
About Katsam
Katsam is a commercial property services company operating across Atlanta, Washington D.C., Dayton, Philadelphia, St. Louis, and Kansas City. We provide street sweeping, day porter services, power washing, and construction sweeping to national retail owners and REITs, local and regional owner-operators, third-party property managers, and construction general contractors.
We are in a genuine growth phase, built from a group of respected regional operators now unified under one brand. That means real scale behind you and real room to shape how the sales function works, because it is still being built.
Position Overview
The Business Development Representative owns the top of Katsam's sales funnel. Roughly 80 percent of your time is spent sourcing, qualifying, and coordinating new business opportunities that General Managers convert. The other 20 percent supports Katsam's brand and marketing calendar across the company.
You are not carrying a closing quota. General Managers own the close. You own whether there is anything worth closing, which in a growing platform is the more important half of the equation.
This is a build role and a development seat. The person who does it well has a clear path into a full Account Executive or Business Development Manager seat.
What You Will Own
Qualified meeting generation. Set qualified first meetings for General Managers across Dayton, Kansas City, Atlanta, and Philadelphia. Ramp to 12 to 15 qualified meetings per month by month six
Outbound prospecting. Run consistent outbound across national retail owners and REITs, local and regional owner-operators, and third-party property managers. Cold calls, email sequences, LinkedIn, referrals, and inbound follow-up
Pipeline build and handoff quality. Source opportunities into HubSpot with enough qualification that General Managers accept them rather than kick them back
CRM discipline. Log every meaningful touch the same day. HubSpot is the system of record, not a place to catch up on Fridays. You will also help General Managers keep their own activity and opportunity records current, so the pipeline is accurate end to end
Meeting and site walk coordination. Confirm meetings 24 hours in advance, handle scheduling and logistics, and brief the General Manager with an account one-pager before every first meeting
Brand and marketing calendar. Maintain Katsam's marketing and branding calendar, including a consistent LinkedIn posting cadence and support for internal employee engagement communications
Conference and event support. Identify and calendar target industry events, build pre-event prospect lists for attending General Managers, and run post-event follow-up within five business days
Market intelligence. Track competitor activity, RFP opportunities, and ownership or management changes across the markets you cover
Who You Are
You are self-propelled. Nobody has to check whether you made your calls, because you would rather make them than explain why you did not
You are organized enough to hold prospecting, meeting logistics, and a content calendar at the same time without dropping any of the three
You write well. Your outreach sounds like a person, not a template, and it gets replies
You handle rejection without absorbing it. Most of this job is non-response, and it does not knock you off your rhythm
You take feedback directly and apply it immediately. You ask for help early instead of hiding a struggle
You are curious about the business, not just the script. You want to understand why a property manager cares about sweep frequency, not just how to get past the gatekeeper
Katsam DNA in This Role
Our four values are the baseline, not the aspiration. Here is what they look like in this seat:
Team First. You hand off leads with enough context that the General Manager can actually use them. You do not inflate a meeting to hit a number and leave someone else to discover it was not real
Accountable. You own your numbers openly, including the weeks they are down, and you surface a stalling market before it becomes a quarter-long gap
Dependable. The prospect is never rescheduled because of us. The General Manager is never surprised in a meeting you booked
Welcoming Positive Attitude. You are the first impression of Katsam. Every prospect, gatekeeper, and teammate gets the same respect regardless of whether they are going to buy
Qualifications
Required
1 to 3 years in sales development, inside sales, business development, marketing coordination, or a comparable client-facing role
Demonstrated comfort with outbound prospecting, including cold outreach by phone and email
Strong written communication, with the ability to draft outreach and brand content independently
HubSpot CRM experience, with the discipline to keep records accurate and current
Preferred
Exposure to commercial real estate, property management, facilities services, janitorial, or construction
Experience supporting a marketing calendar, social content, or event coordination
Track record in a multi-site or multi-market environment
Compensation and Benefits
Base salary range: $50,000 to $65,000. Variable target: $10,000 to $25,000. Actual offer depends on local market and experience.
Variable compensation is tied to qualified meeting generation and pipeline contribution rather than closed revenue, since General Managers own the close.
Health, dental, and vision coverage
401(k) with company match
Paid time off and holidays
Direct exposure to executive leadership in a platform actively building its sales function
Clear advancement path into Account Executive or Business Development Manager
How to Apply
Attach a resume and complete the screening questionnaire. You'll have an opportunity to tell us about a time you got a hard-to-reach person to say yes.
Essential Functions
This position requires the ability to communicate clearly by phone, email, and video conference for extended periods; to operate a computer and standard office software; to read, analyze, and interpret business information; and to maintain regular and reliable attendance. Reasonable accommodations will be made to enable individuals with disabilities to perform these functions.
Employment with Katsam is at-will. Either the employee or the company may terminate the employment relationship at any time, with or without cause and with or without notice. This job description is not a contract of employment and does not alter the at-will relationship.
Katsam is an equal opportunity employer. All qualified applicants receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.
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