Shipping & Receiving Clerk

Job Description

Job Description

Job Title: Shipping Clerk (Pillow Manufacturing Plant)

Department: Pillow Manufacturing Plant

Title Typically Reported To: Shipping/Operations Manager

Location: Grove City, OH

Job Summary:

We are looking for a dedicated and detail-oriented Shipping Clerk to join our team in a fast-paced pillow manufacturing environment. The Shipping Clerk will be responsible for coordinating and managing the shipping of finished products, ensuring accuracy and on-time delivery. The ideal candidate will be organized, dependable, and able to handle a high volume of orders in a timely manner.

Essential Duties and Responsibilities: Reporting relationships, work assignments, and work schedules may be subject to change in order to meet company needs and business requirements. Duties include:

•Shipping Operations: Prepare and process shipping documents for delivery.

•Documentation and Record Keeping: Maintain accurate shipping logs, including trackingnumbers, delivery schedules, and shipment details. Prepare bills of lading, shipping invoices, andother required documentation.

•Loading and Unloading: Oversee or assist in the loading and unloading of finished goods fromdelivery trucks, ensuring proper handling to prevent damage.

•Coordination with Other Departments: Work closely with the production and warehouse teamsto ensure timely and accurate shipments. Communicate any issues or discrepancies with theproduction team to resolve shipment problems.

•Customer Service: Address any shipping-related customer inquiries, including tracking orderstatus, handling delays, and resolving issues related to damaged or missing goods.

•Shipment Scheduling: Coordinate with carriers and shipping partners to schedule pickups anddeliveries, ensuring timely dispatch of orders.

•Maintaining Shipping Area: Keep the shipping area clean, organized, and stocked with necessarymaterials such as packing supplies, labels, and documentation forms.

•Safety Compliance: Follow all safety guidelines and practices when handling goods and operatingequipment in the shipping area.

• Other Duties: Perform additional tasks as assigned by the Shipping Supervisor, such as assisting with inventory audits, returns processing, or other administrative duties related to shipping.

Note: Additional responsibilities not listed here may be assigned at times.

Accountability, Authority, & Responsibility:

Accountable to shipping/operations manager

Key Customers:

All Welspun USA customers & brands

Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• High school diploma or equivalent.

• Previous experience in shipping, receiving, or logistics, preferably in a manufacturing or warehouse environment.

• Knowledge of shipping software and systems (e.g., UPS, FedEx, freight carriers) is preferred.

• Strong organizational and time-management skills with the ability to prioritize tasks.

• Basic math skills and attention to detail to ensure accurate order fulfillment.

• Ability to lift up to 50 lbs and perform physical tasks related to shipping and loading.

• Ability to work efficiently in a fast-paced environment while maintaining accuracy and quality.

• Good communication skills and the ability to collaborate with other departments and external partners.

• Familiarity with safety protocols and handling of shipping materials and equipment.

Language Skills:

Strong communicator with ability to express point of view with confidence.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. .

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions.

Computer Skills:

Ability to read and use machine interface

Certificates, Licenses, Registrations:

Other Skills and Abilities:

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand for long periods, bend, lift, and carry items weighing up to 50 lbs.

• The work environment may involve exposure to noise, machinery, and shipping equipment.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The work environment may involve exposure to noise, machinery, and shipping equipment.

• Personal protective equipment (PPE) will be provided and must be worn during operations.

Equipment Used:

Computer, SAP, Windows