Spanish Speaking Medical Receptionist

Job Description

Job Description

Job Duties:

- Greet patients and visitors with a friendly and professional demeanor

- Answer and direct phone calls, and respond to inquiries

- Schedule and confirm patient appointments

- Check patients in and out, ensuring all necessary information and documentation are collected

- Verify patient insurance information and handle patient registration

- Collect and process payments, including co-pays and outstanding balances

- Coordinate with medical staff to manage patient flow and wait times

- Uphold HIPAA regulations to maintain patient confidentiality at all times

- Handle general administrative tasks such as filing, faxing, and mailing

- Provide excellent customer service and address patient concerns promptly

- Help maintain cleanliness of clinic that may includes cleaning bathrooms or waiting area, mopping, clearing trash.

- Full details of tasks to be provided in employee handbook

Qualifications:

High school diploma or equivalent required

Previous experience in a medical office or customer service role preferred

Strong communication and interpersonal skills

Proficient in using electronic health records (EHR) systems and other office software

Ability to multitask and work in a fast-paced environment

Strong organizational skills and attention to detail

Bilingual (English/Spanish)

Basic life support (BLS) certification (training to be provided if necessary)