Customer Service Representative - Bilingual (Spanish/English)

Job Description

Job Description

Location:  Norcross & Doraville, GA

Hours : Full time, 40 per week (10 AM - 6 PM) Saturdays required. one week-day off. 

Looking for More Than Just a Job?

Help People. Grow Your Career. Build Your Future.

At Calidad Insurance, we believe work should give you more than a paycheck. It should give you growth, purpose, opportunity, and a future you feel proud of.

For over 20 years, we have helped protect Hispanic families, businesses, and dreams through trust, care, and genuine relationships. As we continue growing across GA and SC, we are looking for ambitious, positive, and hardworking people who want to grow with us.

This is not just a customer service position.

It’s an opportunity to build confidence, develop leadership skills, create financial growth, and potentially become a licensed insurance agent or future agency owner.

What You’ll Do:
• Help clients with payments, policy updates, and insurance questions.

• Help clients chose the right insurance for their needs. 

• Build strong client relationships through excellent service.
• Support office sales goals and team success.
• Create a welcoming, positive experience for every customer and team member because we believe a good culture is the key for a happy job. 

What We’re Looking For:
• Ambitious and motivated to grow + excellent attitude.

• Fast learner (No Insurance or taxes experience required)
• A go-getter who enjoys helping people and achieving goals.
• Positive, dependable, and eager to learn.
• Fluent in Spanish & English.
• Passionate about building relationships and making an impact in people's lives though insurance and taxes.

Why People Love Working Here:
• Supportive and energetic team environment.
• Opportunities for advancement and leadership growth.
• Licensing support and future career opportunities.
• Performance bonuses and professional development.
• PTO, paid holidays, vision, dental, and disability insurance.
• A stable company with over 20 years serving the community.

No Insurance License ? No Problem.

We’ll provide support and resources to help you grow when advancement opportunities become available.

If you are looking for a place where your work matters, your growth is supported, and your future has real potential, we would love to meet you.

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