Benefits Specialist

Job Description We Create Products and Brands That People Trust to Clean, Sanitize, and Protect Their Homes and Pools When you join KIK Consumer Products, you’re joining a team that cares about the work we do and also about each other. We bring exceptional brands and products to consumers that help them protect the health and wellness of their families and the cleanliness of their homes and pools. We are committed to building a culture of performance driven by accountability, collaboration, and agility that enables timely fact-based decision-making and exceptional execution with unwavering ethics. As one of North America’s largest independent manufacturers of consumer products, KIK helps a large portfolio of brands and retailers bring their products to life. Job Description We Create Products and Brands That People Trust to Clean, Sanitize, and Protect Their Homes and Pools When you join KIK Consumer Products, you’re joining a team that cares about the work we do and also about each other. We bring exceptional brands and products to consumers that help them protect the health and wellness of their families and the cleanliness of their homes and pools. We are committed to building a culture of performance driven by accountability, collaboration, and agility that enables timely fact-based decision-making and exceptional execution with unwavering ethics. As one of North America’s largest independent manufacturers of consumer products, KIK helps a large portfolio of brands and retailers bring their products to life. Your Role at KIK Reporting to the Benefits Manager, the Benefits Specialist supports the day‑to‑day administration of the Company’s U.S. and Canadian benefits programs, including benefits billing and reconciliation, audits, compliance, and leave administration. This role partners third‑party administrators, carriers, and internal stakeholders to ensure accurate and efficient benefits operations, resolve complex issues, and maintain compliance with applicable requirements. The Benefits Specialist also develops employee communications and educational resources, maintains standard operating procedures, and identifies opportunities to improve processes and enhance the employee experience. Success in this role requires strong analytical and critical thinking skills, initiative, attention to detail, and the ability to independently investigate issues and drive them to resolution while delivering exceptional service to employees and business partners. What You’ll Do Administers the Company’s U.S. and Canadian health, welfare, retirement, and leave programs, including medical, dental, vision, spending accounts, disability, life insurance, voluntary benefits, and retirement plans. Partners with administrators and vendors to support accurate, effective program delivery. Oversees the third‑party administrator’s enrollment and eligibility processes, including new hires, qualifying life events, benefit changes, and terminations. Monitors activity, resolves exceptions, and ensures accurate, timely data transfers among HRIS, payroll, benefits systems, and carriers. Serves as the day‑to‑day contact for benefit administrators, carriers, vendors, payroll, and internal partners. Researches and resolves enrollment, eligibility, billing, payroll deduction, and claims issues, escalating complex or recurring matters as needed. Responds to employee questions through the HR ticketing system, email, phone, and in person. Explains plan provisions, eligibility, enrollment, claims, and available resources, and helps employees use benefits software and vendor services. Develops and delivers benefits communications and resources, including new hire materials, open enrollment communications, benefit guides, and year‑round education. Prepares and reconciles benefit invoices, investigates discrepancies, coordinates corrections, and supports financial reporting and divisional cost allocations. Audits and reconciles HRIS, payroll, benefits, and carrier data, including eligibility, enrollments, dependent information, deductions, and coverage. Resolves data and integration issues and supports system configuration, testing, and process improvements. Partners with HR business partners, leaders, legal, and leave administrators to support leave programs. Provides guidance, monitors cases requiring attention, coordinates with vendors, and escalates issues as appropriate. Supports benefits compliance activities, including required filings, reporting, testing, notices, and fees related to ACA, COBRA, ERISA, HIPAA, Section 125, Form 5500, 1095‑C, Medicare Part D, Schedule 7, and nondiscrimination testing. Maintains standard operating procedures, process documentation, and administrative controls. Recommends improvements that strengthen accuracy and controls, improve the employee experience, increase efficiency, and reduce costs. Supports annual open enrollment, including plan setup validation, system and carrier integration testing, employee communications, enrollment monitoring, issue resolution, and post‑enrollment audits. Prepares reports and analyses on enrollment, utilization, costs, compliance, financial reconciliation, vendor service, and operational performance. Shares trends and improvement opportunities with the Benefits Manager. Supports benefit plan implementations, vendor transitions, system enhancements, and other benefits projects as assigned. What You’ll Bring Minimum of 3 years of previous Human Resources benefits experience with demonstrated success supervising staff High school diploma or equivalent required; Bachelor’s degree preferred. Working knowledge of health and welfare benefits administration, vendor coordination, billing and reconciliation, eligibility, and compliance requirements; experience with U.S. and Canadian benefits programs preferred. Experience working with HR Information System; experience with Oracle HCM a plus Computer proficiency and technical aptitude including advanced Microsoft Word and Excel skills Exceptional customer service skills and the ability to maintain an excellent working relationship with internal and external customers Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines Strong analytical/critical thinking skills and a thorough knowledge of benefit plan design and legislative requirements Strong research, project scheduling and project management skills Ability to engage in and foster a team environment Excellent oral and written communications skills, as well as good listening skills Self‑motivated with the ability to perform independently and identify needed action without continual direction Ability to demonstrate a positive attitude, maturity, initiative and integrity while working effectively in a team environment What You Will Get KIK offers a competitive salary and comprehensive benefits including health, wellness, dental, vision, life, and disability insurance. You can plan for your future with KIK's retirement savings options including employer match. KIK also recognizes the importance of continuing education and offers Education Assistance to our employees to encourage continued personal development and growth. About KIK We create the products and brands that people trust to clean, sanitize, and protect their homes and pools. We are one of North America’s largest independent consumer product manufacturers with 16 North American manufacturing facilities. We also operate globally in Canada, Europe, South Africa, and Australia. We are known for our portfolio of notable brands including Spic and Span® and Comet® cleaning products, Clorox® Pool&Spa™ (under license), BioGuard®, and Natural Chemistry® pool chemicals. We also Our global team of over 2,300 employees drives our capabilities in product development, product formulation, strategic sourcing, manufacturing, packaging design, brand marketing, project management, quality assurance, compliance, distribution, and logistics. Our organization is constantly evolving and is driven by a set of “One KIK” values – a dedication to following through on commitments in a customer‑focused, profit‑motivated way; while never compromising on safety, ethics, or integrity. KIK is an Equal Employment Opportunity employer. KIK does not discriminate against qualified applicants or employees based on race, color, age, religion, sex, pregnancy, national origin, ancestry, age, physical or mental disability, veteran or uniformed services status, sexual orientation, gender identity or expression, marital status, genetic information or any other status protected by law. KIK is also committed to providing reasonable accommodations for applicants and employees with protected disabilities to the extent required by applicable laws. If you require a reasonable accommodation to participate in the job application, or interview process, or to perform the essential functions of the job, please contact Human Resources immediately. 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