Benefits Administrator

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from The Intersect Group Recruiter I at The Intersect Group - University of Georgia Alum We are hiring a franchisee benefits administrator in Duluth, GA! Position Summary: The Franchisee Benefits Administrator will play a critical support role during the annual open enrollment period by assisting franchise owners and HR administrators. This position requires strong communication skills, attention to detail, and the ability to manage high volumes of inquiries and data while ensuring accuracy and efficiency. Key Responsibilities: Respond to phone and email inquiries related to the open enrollment process, providing clear and accurate information Maintain and update multiple spreadsheets, databases, and reporting documents Review benefits data entries and advise franchisees and HR administrators of any errors or corrections needed Provide clerical support including preparing documents, responding to inquiries, and assisting with general benefits administration tasks Communicate with a diverse group of stakeholders, many of whom may speak English as a second language Track and review benefits information across multiple franchisees and ensure compliance with enrollment processes Required Qualifications: 2–3 years of experience in employee benefits administration or HR support, with a focus on open enrollment Strong communication and interpersonal skills; must be patient, empathetic, and able to explain complex information clearly Comfortable handling questions and escalating issues when needed Proficiency in Microsoft Excel, including experience with Pivot Tables and VLOOKUPs Ability to multitask and work efficiently in a fast-paced environment Customer service orientation and attention to detail Preferred Qualifications: Bachelor’s degree in Human Resources, Business, or a related field Experience presenting benefits information or guiding employees through benefits enrollment processes Familiarity with benefits insurance terms and concepts Bilingual or multilingual candidates highly encouraged to apply Industry experience in retail, food & beverage, or supply chain environments Desired Skills & Attributes: Ability to articulate and clarify benefits-related issues to a non-technical audience Demonstrated ability to track high volumes of franchisees in Excel or an ERP system Experience identifying and resolving data entry errors during benefits administration Strong organizational skills and ability to meet deadlines under pressure Seniority level Seniority level Associate Employment type Employment type Contract Job function Job function Accounting/Auditing Industries Staffing and Recruiting Referrals increase your chances of interviewing at The Intersect Group by 2x Inferred from the description for this job Medical insurance Vision insurance Get notified when a new job is posted. Sign in to set job alerts for “Benefits Administrator” roles. Duluth, GA $47,000.00-$52,000.00 2 months ago Atlanta, GA $65,200.00-$83,100.00 1 week ago Atlanta Metropolitan Area $42.00-$43.00 2 days ago Atlanta, GA $78,750.00-$105,000.00 1 week ago Atlanta, GA $77,000.00-$96,100.00 1 week ago Benefits Administration Client Coordinator Payroll Distribution Specialist - GA - On Site We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr The Intersect Group