Account Setup Coordinator

Account Setup Coordinator

This Account Setup Coordinator is responsible for working with various areas within the company to successfully implement products and services for customers. Acts as the primary internal contact. Coordinates activities with various departments to ensure that customer's products and services are successfully implemented in a timely, accurate and efficient manner. Resolves issues relating to missing or conflicting product information and documentation by communicating and coordinating efforts with customers, sales staff, relationship managers, operations, bankers and/or legal staff where applicable.

Basic Qualifications:

• Bachelor's degree, or equivalent work experience
• Five or more years of clerical and/or customer service experience

Preferred Skills/Experience:

• Extensive knowledge of the organization, products, services and systems
• Strong attention to detail to ensure data integrity and consistency across systems
• Ability to stay focused and maintain quality while performing repetitive data entry tasks
• Skilled in managing time effectively to meet daily and weekly requests
• Comfortable working in a structured environments and changing priorities or volume fluctuations
• Demonstrates the ability to enter large volumes of data with minimal errors
• Ability to spot inconsistencies in data and flag them appropriately
• Willingness to support team goals and communicate effectively with internal stakeholders
• Ability to work with multiple systems to complete request
• Good understanding on how to work with excel spreadsheets, pull, review and upload to systems
• Bank industry experience is bonus but not required

Requirements:

• General Services Administration (GSA) background screening required to service Federal Government programs.
• Strong preference with office days on Tuesday, Wednesday and Thursday with some flexibility.

Location: Minneapolis

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside of the location for the other days.

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

Pay Range: $27.50 - $36.68