VP of Operations & Delivery

FUNDINGO is hiring a VP of Operations & Delivery to own the operating execution of our client delivery organization.

This leader will be accountable for ensuring that commitments made to customers move from plan to completion across implementations and managed services, with clear ownership of project health, capacity and resource planning, timelines, PM discipline, escalations, and follow-through.

This is a hands-on player-coach role. At our stage, we are not looking for someone who simply designs the operating system and manages leaders beneath them. We need someone who will stay close to the portfolio, coach PMs and implementation resources, run operating cadences, step into at-risk engagements when needed, and build the processes that eventually make that level of intervention less necessary.

The role will work closely with our Solutions & Enablement function, which provides deep product expertise and solution design. Operations & Delivery owns making sure the right people and expertise come together at the right time and that commitments made to customers are executed successfully.

This role exists because FUNDINGO is scaling into larger and more complex engagements. We need an experienced operator who has run this type of function before and can bring greater structure, predictability, accountability, and operational rigor while remaining close to the work.