Event Administrative Assistant

Administrative Assistant

The Administrative Assistant plays a vital role in ensuring proper staffing alignment for various events and in supporting day-to-day operations. Their primary focus is staffing support, sending staffing updates, and assisting SR & Venue Admins with non-event-day activities. Pay Rate: $27.00 per hour only working at DSGP and Ball Arena!

Principal Duties and Responsibilities

1. Efficiently utilize scheduling software (e.g. ABI) to schedule staff and keep staffing numbers up to date.
2. Collaborate with SR Admin & Venue Admin to determine staffing requirements and ensure adequate coverage before each event.
3. New-hire training specific to the venue for new team members.
4. Prepare and distribute necessary paperwork for event check-ins.
5. Schedule supervisors for their monthly shifts.
6. Organize and scan monthly show files.
7. Organize office supplies and maintain the inventory sheet.
8. Help maintain spreadsheets and forms.
9. Communicate effectively with the supervisors and team members within the venue.
10. Report directly to the SR Admin for pre-event and event day preparations.
11. Assist staff with check-in/out procedures and provide necessary materials for their shifts.
12. Document staff attendance and report any HR-related issues

Requirements & Expectations

1. Candidates must be invited and attend a panel interview for acceptance into the program (acceptance is not guaranteed).
2. Candidates must have reliable transportation.
3. Candidates must pass a background check through Argus and obtain a guard card within 90 days of signing this document.
4. Completion of all required trainings, including but not limited to:
   • Supervisor 1.1, 1.2, 1.3
   • Liability and Documentation
   • Duties of a Security Guard
   • Verbal Judo & Verbal De-Escalation (NRCT-1)
   • TEAM Training
   • Flagger Training & Certification
   • CPR & Incident Management
   • FEMA ICS 100
   • Administrative/ABI Training
   • Company Policy and Procedures
   • Billing Process, Contracts, Venue-Specific Expectations
   • Venue-Specific Training (Ball Arena, Dicks Sporting Goods Park, etc.)
5. Confidentiality: All sensitive employee and client information must remain strictly confidential.
6. Attendance Policy: Maximum of 2 call-offs (anything within a 2 week period) while enrolled; any no-call/no-show results in immediate dismissal from the program. If you need to be removed from any shifts, you are required to email View email address on click.appcast.io instead of using the Call Off Log.
7. Dress Code: Candidates must adhere to the managerial dress code for their assigned venue while shadowing.
8. Conduct: Candidates are expected to exhibit professionalism and lead by example at all times.

Additional Expectations

• Must work at any and all Argus contracts as assigned.
• If currently in another role at Argus, we ask the candidate to honor their prior commitments if it does not interfere with the program.
• 1-2 years of relevant management, staffing, or supervisory experience preferred.
• Must be willing to work long hours, including evenings, weekends, and holidays.
• No attendance issues within the preceding 6 months.
• No performance issues within the preceding 12 months.
• Must obtain a Merchant's Guard License within 90 days of acceptance.
• Candidates must provide a resume.

Knowledge, Skills, and Abilities Required

• Strong leadership and interpersonal skills to train and lead employees.
• Ability to take direction and lead by example.
• Excellent verbal and written communication skills.
• Computer proficiency in Microsoft Word, Excel, Google Docs, and email.
• Ability to respond positively and productively to change.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks efficiently.
• Excellent problem-solving and negotiation skills.
• Must be able to operate office equipment (computers, telephones, etc.).
• Must be comfortable working in a fast-paced, high-pressure environment.
• Must be able to communicate effectively via phone, email, and in person.
• Must demonstrate strong attention to detail and the ability to multitask.
• Must be able to motivate and direct staff in a leadership capacity.

Working Conditions

• Work will take place indoors and outdoors, depending on the venue.
• Noise levels may range from minimal to loud, depending on the event.
• Fast-paced environment, especially on event days.

The above declarations are not intended to an "all inclusive" list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to the job. Rather, they are intended only to describe the general nature of the job, and be a reasonable representation of its activities.