Receiving Office Manager

Job Title: Receiving Office Manager

Pay: $62,000 - $65,000 (+bonus potential)

Location: Brighton, CO (onsite)

Note: This operation runs 24/7, and individual schedules are determined by volume and client needs. Weekend availability is required and the facility is only closed three days each year.

Position Summary

The Receiving Office Manager is responsible for overseeing the clerical, administrative, and data entry functions that support warehouse operations. This role provides leadership to the receiving, shipping, and customer service office teams while ensuring accurate inventory transactions, efficient workflow processes, and exceptional customer service.

Essential Duties & Responsibilities

• Manage and coordinate the daily activities of supervisors and clerical associates within the shipping, receiving, and customer service departments.
• Support the Operations Manager in developing, implementing, and maintaining departmental work schedules and staffing plans.
• Recommend personnel actions including hiring, retention, promotion, transfer, disciplinary action, and termination.
• Assign job duties and coordinate employee schedules, including work hours, break periods, vacations, and time-off requests.
• Conduct performance evaluations for clerical and customer service employees in accordance with company policies and procedures.
• Train supervisors and associates on warehouse policies, departmental procedures, systems, and job responsibilities.
• Order and maintain office supplies and equipment necessary to support warehouse operations.
• Ensure the accurate and timely recording of all deliveries, receipts, shipments, and inventory transactions within the warehouse management system (WMS).
• Manage the investigation and resolution of inventory discrepancies, reporting errors, and data entry issues.
• Prepare, analyze, and distribute daily, weekly, and monthly operational reports for management.
• Respond to customer concerns, review discrepancy reports, and resolve issues in a professional manner to maintain strong client relationships.
• Approve employee timecards, attendance records, time-off requests, and other departmental personnel requests.
• Maintain a clean, organized, and professional office environment while ensuring adherence to sanitation and housekeeping standards.
• Drive continuous improvement initiatives related to office operations, inventory accuracy, reporting, and customer service processes.

Qualifications

Education & Experience

• College-level education preferred.
• Minimum of 5–8 years of experience in office management, data entry management, warehouse administration, or related operational support roles.
• Experience within warehouse distribution, logistics, wholesale grocery, retail grocery, or supply chain environments preferred.

Knowledge, Skills & Abilities

• Strong leadership, communication, and interpersonal skills.
• Proven ability to manage multiple priorities in a fast-paced warehouse environment.
• Highly self-motivated with the ability to implement and manage operational programs and procedures.
• Advanced computer skills, including proficiency with Warehouse Management Systems (WMS), Microsoft Office Suite, and data reporting tools.
• Strong analytical and problem-solving abilities with a focus on accuracy and process improvement.
• Excellent customer service and conflict-resolution skills.
• Ability to maintain confidentiality and exercise sound judgment in personnel and operational matters.

ABOUT ACCURATE PERSONNEL

Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!

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