Front Desk and Membership Associate

Job Description

Job Description

Benefits:

• Bonus based on performance
• Free food & snacks
• Free uniforms
• Paid time off

About the Role
As a Membership Sales Associate , you will be the first point of contact for customers, responsible for selling memberships, building relationships, and delivering an exceptional experience . This role is ideal for someone who is motivated, coachable, and eager to grow into a leadership position. We believe in career development, and top performers in this role will have the opportunity to advance into management as we continue to expand. This role can quickly move to Assistant manager - weekends required. 

What You’ll Do

• Drive membership sales by educating customers on the benefits of routine wellness care 
• Build strong relationships with dog parents and provide outstanding customer service 
• Promote and schedule first-time visits to introduce customers to our services 
• Maintain a clean, organized, and professional front desk environment 

What We’re Looking For

• A sales-driven mindset with a passion for helping customers make informed decisions 
• Proactive and coachable , with a desire to learn and grow in a fast-paced environment 
• Strong communication and people skills to engage with customers and build relationships  
• Retail, hospitality, or membership-based sales experience is a plus 
• Someone that is willing to work in the back of house as needed as well
• Bilingual

Career Path & Growth
At Scenthound, we believe in developing future leaders . High-performing Membership Sales Associates will have a clear path to management roles , including Assistant Manager and Membership Sales Manager positions as we continue to expand nationwide. 

Why Join Scenthound?

• Competitive hourly pay plus commission and performance bonuses  
• A fast-growing company with leadership and growth opportunities 
• A supportive team environment with ongoing training and development