Sales Development Representative - Microsoft 365 + Guardian (Tier-1 CSP)

Sales Development Representative

Access Business Technologies (myabt.com) is a Tier-1 Microsoft Cloud Solution Provider serving hundreds of organizations across the United States, with deep specialization in mortgage, financial services, and other regulated industries, and an active expansion into healthcare practices. For more than 20 years, ABT has helped clients build secure, compliant, and fully managed Microsoft 365 environments.

As a Tier-1 CSP, ABT sells Microsoft licenses directly, manages its own billing, and provides enterprise-grade support backed by Microsoft Premier Support and DART escalation. ABT is also the creator of the Guardian platform, which transforms Microsoft 365 from a collection of tools into a secure, monitored, and intelligent workspace through security hardening, monitoring, insights, automation, and compliance support.

ABT runs on a builder culture: high trust, minimal bureaucracy, and direct access to leadership. Our sales team operates with significant autonomy and modern, AI-powered tools that take the administrative work out of selling.

The Sales Development Representative (SDR) is the front edge of our sales engine. You will identify prospective mortgage, banking, credit union, and healthcare-practice customers, run initial outreach, qualify interest, and book demos for our Account Executive team. You will also follow deals through to close, coordinating between prospects, our Account Executive, our technical lead, and our CEO, so the relationships you start become customers you can point to.

You do not need to have ten years of B2B SaaS experience. You need to be hungry, coachable, and good with people. We will teach you Microsoft 365, Microsoft 365 Copilot, and our Guardian product line. We will give you a sales playbook and pair you with experienced AEs and technical leads. What we cannot teach you is the discipline of following up. Every lead, every meeting, every introduction. That is the single biggest determinant of who succeeds in this role.

The SDR also participates in our Value Catalyst compensation track: when you materially help an AE close a deal you sourced or supported, you share in the commission. This is how the role grows into bigger earnings as you build trust with the AE team and demonstrate that your introductions convert.

You will build outbound pipeline through calls, email sequences, LinkedIn outreach, and referrals into mortgage companies, credit unions, community banks, and healthcare practices. You will qualify inbound leads from our website, content campaigns, and partner referrals, separating the genuinely interested from the curious. You will book qualified demos for our Account Executive team and follow up like clockwork: every prospect, every meeting, every introduction. Most deals are won in the third, fourth, and fifth touch, not the first.

Beyond the calls and follow-ups, you will own your daily activity in HubSpot CRM, coordinate calendar logistics between prospects and our team, and learn the Guardian product line from our technical lead so you can talk credibly about how Microsoft 365, Copilot, and Guardian come together. As the healthcare vertical scales, you will pivot between mortgage and healthcare prospects.

The work you will be measured on:

• Outbound activity and qualified demos booked for the AE team
• Follow-up discipline across every prospect and every meeting
• HubSpot CRM hygiene (calls, meetings, follow-ups, notes)
• Value Catalyst contribution on deals you sourced or supported through to close

A typical day looks like you start the day reviewing the prospect list and prioritizing today's outreach. From there you run 30 to 50 outbound touches across calls, emails, and LinkedIn, qualify a handful of inbound leads on short discovery calls, book demos for the AE team and prep the AE on what each prospect cares about. You spend time coordinating calendar logistics, log activity in HubSpot, and end the day reading one or two short pieces of Microsoft 365 or Guardian content to deepen your product knowledge for tomorrow's calls.

Learn more about ABT before you apply:

• Company site: myabt.com
• The Guardian platform you'd be supporting in conversations: myabt.com/microsoft-365-guardian
• Healthcare vertical we're expanding into: myabt.com/microsoft-365-guardian-healthcare
• Copilot Business for FIs: myabt.com/ai-copilot/copilot-business
• Our culture and open roles: myabt.com/careers

To make sure your application gets our attention, send a brief personal note to View email address on click.appcast.io or View email address on click.appcast.io confirming your application. In 3 to 5 sentences, tell us about the last time you had to follow up persistently with someone to get to a positive outcome. We respond within 5 business days to every confirmed application.

Interview process: 30-minute screen with Justin (CEO) first, then a 45-minute role-play with our sales lead (we will give you a prospect scenario and watch how you handle it), then a fit interview with the leadership team and references, then an offer. The full process typically takes 2 to 3 weeks from first screen to offer.