Sales Development Representative (SDR) - EMEA

Voice AI That Resolves, Not Transfers

Voice AI that resolves, not transfers. Most phone systems trap callers in menus and scripts. Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes.

The numbers: 1 billion calls. 1 million developers. 10x enterprise ARR growth

The customers: Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500

The news: a $50M Series B led by Peak XV Partners, with Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), Y Combinator, and our earlier backers. Total raised: $72M

Why We're Hiring This Role

Demand for voice AI is accelerating faster than ever, and Vapi is scaling to meet it. We're looking for exceptional SDRs to help fuel our next stage of growth. As adoption of Voice Agents expands across industries, you'll play a critical role in identifying opportunities, engaging future customers, and building pipeline for one of the fastest-growing companies in AI. This is an opportunity to join early, learn from a world-class GTM team, and build the foundation for a career path into closing roles.

What You'll Do

First 30 Days

• Become an expert on Vapi's platform, customers, and Voice AI market.
• Learn our outbound methodology, sales process, and ideal customer profile (ICP).
• Shadow top performers and begin engaging inbound and outbound prospects.

First 60 Days

• Generate qualified pipeline through a combination of inbound conversion and strategic outbound prospecting.
• Run discovery conversations with technical and business stakeholders.
• Partner closely with Account Executives to identify and expand opportunities within target accounts.

First 90 Days

• Consistently exceed pipeline generation targets.
• Build and manage a territory strategy focused on high-potential accounts.
• Develop personalized outreach campaigns leveraging email, phone, LinkedIn, events, and creative prospecting techniques.
• Become a trusted advisor on how Voice AI can create business value for prospects.

Ongoing Responsibilities

• Qualify inbound interest from companies evaluating Voice AI solutions.
• Identify, research, and engage key decision-makers within target accounts.
• Collaborate with Marketing, Product, and Engineering to share customer insights and market feedback.
• Maintain accurate pipeline and activity tracking within CRM systems.
• Contribute to building and refining Vapi's outbound motion as we scale.

Who You Are

• 13+ years of SDR/BDR experience.
• Track record of top performance
• Excellent written and verbal communication skills.
• Highly competitive and motivated by ambitious goals.
• Comfortable operating in a fast-paced, high-growth startup environment.
• Bias toward action - you take ownership and execute without waiting for direction.
• Resilient, coachable, and energized by challenges.
• Excited by the opportunity to help build a category-defining company.

Bonus:

• Prior startup experience, specifically series B to F.
• Experience selling SaaS, infrastructure, developer tools, AI, or technical products.

Why Vapi

• Generational impact : Build the human interface for every business
• Ownership culture : 70% of the company are previous founders
• Kind team : The founders, Jordan and Nikhil, are Canadians
• Tier-1 Investors : YC, KP seed, Bessemer Series A

What We Offer

• Real stake : We offer a competitive salary and excellent equity ownership
• Comprehensive health coverage : medical, dental, and vision plans
• Team love : We love hanging out, and we do quarterly off-sites
• Flexible time off : take what you need
• More : catered meals, transportation, gym, and a $10k annual L&D budget