Manager- Outpatient Clinical Documentation Improvement

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

GENERAL SUMMARY:

The Outpatient Clinical Documentation (CDI) Manager drives excellence across our multi-facility integrated healthcare delivery system by leading a dynamic outpatient clinical documentation improvement program. You'll take ownership of day-to-day operations—from building and mentoring high-performing teams to ensuring quality reviews, managing productivity, and delivering strategic reporting that impacts organizational performance.

KEY RESPONSIBILITIES:

 

• Lead & Develop Teams: Manage personnel, drive education and training initiatives, optimize work assignments, and foster a culture of continuous improvement within the Outpatient CDI program
• Bridge Clinical & Administrative Worlds: Serve as a trusted liaison between physicians, medical group leadership, and clinical departments—translating complex coding rules, HCC coding strategies, and reimbursement guidelines into actionable insights
• Drive Strategic Initiatives: Partner with organizational leadership to design, test, implement, and evaluate integrated revenue cycle solutions that enhance business practices and operational efficiency
• Champion Standardization: Establish and promote best practices across Henry Ford Health System, ensuring consistent, compliant, and accurate medical record documentation that maximizes appropriate reimbursement
• Deliver Data-Driven Results: Conduct analysis, interpret performance data, evaluate processes, and propose evidence-based improvements that strengthen program outcomes and organizational alignment

Qualifications

EDUCATION/EXPERIENCE REQUIRED:

• Bachelor's Degree in Business Administration or Healthcare Administration. A Bachelor's Degree in Art or Science with a medical focus would also be acceptable. Bachelor's Degree in Nursing preferred.
• Five (5) years clinical operations experience as evidenced by Acute or Ambulatory Nursing and/or Coding and CDI experience directly related to revenue coding and reimbursement for hospital or physician services.
• Significant project management experience and outstanding analytical, communication and interpersonal skills.
• Excellent oral and written communication skills, including the ability to teach complex technical/analytical concepts to physicians, system leadership, management and staff.
• Analytical ability necessary to conduct basic research, analyze and interpret data, evaluate processes and propose improvements.
• Ability to manage, coordinate, and lead simultaneously.
• Ability to estimate time frames and meet projected deadlines.
• Ability to understand and lead change. Ability to develop strong working and collaborative relationships with physician leaders in clinical and academic settings.
• Demonstrates clinical and/or coding competence.
• Demonstrate experience in all areas of medical record functions, including privacy & compliance regulations.
• Demonstrates strong knowledge of ICD-10 CM/PCS conventions, rules and regulations.

 

CERTIFICATIONS/LICENSURES REQUIRED:

• Registered Nurse (RN or BSN) and/or Coding Certification required. Coding Certification may be CPC, CCS, RHIT, and RHIA.

Additional Information

This position is Hybrid and requires travel within Michigan locations occasionally.