Assistant Registrar

Assistant Registrar

Proudly standing as the nation's oldest HBCU, Cheyney University of Pennsylvania has been a stalwart and highly respected institution of higher education since our founding in 1837. For over 189 years our alumni have emerged as leaders and left their mark on the social, economic, and political history of Philadelphia, the surrounding region, the nation, and the world. Building on this legacy, the vision for Cheyney University is to become the premier model for academic excellence, character development, and social responsibility. Here at Cheyney, we value scholarship, diversity, integrity, respect, and service. We are committed to maintaining a vibrant educational community that is dedicated to promoting scholarship and lifelong learning for its students, offering wide student access to resources to ensure an opportunity for all to acquire an education, encouraging freedom of thought and freedom from discrimination by ensuring a respectful environment, and provide outreach and service to external and constituent communities, demonstrating their understanding of the importance and value of service. We're looking for exceptional individuals who share our values, embrace our mission, recognize our potential, and covet the opportunity to continue to move our historic University forward. CU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; generous retirement plans; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities. The Office of the Registrar is responsible for the integrity of academic records and the implementation of Cheyney University's policies regarding curriculum. Under the leadership of the University Registrar, the Assistant Registrar reports to the Associate Registrar and is responsible for the daily operations of the Registrar's Office, as it applies to student records. This position will review and evaluate transfer credits for current students and process data into Banner Student, Degree Works, and other platforms. This position will assist with course registrations, class withdrawals, attendance (including no-show processes), and records maintenance, as it relates to the office and how it impacts the University. In addition, the incumbent will help the office of the Registrar achieve continuous improvement in effectiveness, efficiency, and the quality of the customer experience through all phases of undergraduate and graduate enrollment management. Duties and responsibilities include:

• Oversee the evaluation of transfer credits from other institutions, with necessary assistance from academic departments, and process Host Institution forms throughout the academic year in a timely manner.
• Streamline PA Transfer and Articulation Oversight Committee (TAOC) workflow.
• Work closely with divisional staff, work teams, and individuals to continually assess enrollment management business practices and systems against strategic, operational, and tactical enrollment goals, recommend means to improve efficiency and/or outcomes, and support implementation.
• Assist with collecting, recording, maintaining, and reporting of student records within FERPA, National Student Clearinghouse, and NSLDS guidelines, e.g., grades, enrollment verification, registration data, transcripts, mid-term verification, GPA calculation, student academic progress (SAP), and other associated audits.
• Identify and assist in the implementation of new business processes within the division area that supports the team's ability to perform tasks and activities more effectively to meet recruitment and student success/retention goals.
• Collaborate across adjacent functional areas (e.g., Admissions, Bursar, Advising, Financial Aid) to produce innovative solutions, processes, and technologies to foster operational excellence.
• Assist with graduation application maintenance in Banner Student and other established platforms.
• Process timely updates to student records according to policies and procedures.
• Assist with the day-to-day activities including fielding telephone and email inquiries and requests, data entry, file creation and records maintenance, document intake, and generation of letters, emails, and other correspondence and communications with inquiring, prospective, and matriculated students.
• Assist with commencement activities, New Student Orientation, move-in days, and Strategic Enrollment events.
• Demonstrate compliance with policies, procedures, and regulations.
• Demonstrate current knowledge of FERPA.
• Additional special projects as assigned, which support the University's mission of student success.

Requirements

Bachelor's degree required. Solid interpersonal and public speaking skills. Minimum of intermediate proficiency level for using the MS Office Suite. Detail-oriented. Self-motivated and able to work independently and as a team member. Experience working with technology, along with the willingness and capacity to learn new systems with training.

Instructions for Applying

Complete online application will include the following attachments. Incomplete applications will not be reviewed. Cover Letter, Resume/Curriculum Vitae. MAILED, EMAILED or FAXED application materials will not be considered. Employment for this position is covered by collective bargaining with the SCUPA union (SUA 2). All offers of employment are subject and contingent upon satisfactory completion of all pre-employment criminal background checks.

Diversity Statement

Cheyney University is an equal opportunity/affirmative action employer that complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.