Regional Business Manager/Customer Account Lead-Coffee Sales (California)

Foods you love. Brands you trust. And a career that empowers you to grow.


At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.


This position is not eligible for Visa Sponsorship.

Nestlé Professional is committed to providing the finest ingredients, operational knowledge, and uncompromised support to foodservice operations across the US. Our team of culinary experts and skilled product developers partner closely with foodservice professionals to generate creative, branded food and beverage solutions that address a wide variety of needs. As a business serving other businesses, we’re focused on performing with speed, service, and precision to cook up delicious ideas for our clients both small and large. Satisfy your appetite for an exciting career at Nestlé Professional.

This position is not eligible for Visa Sponsorship.

Position Summary

The Customer Account Lead is responsible for achieving targeted operator sales of Nestlé Professional Solutions’ beverage portfolio to accounts within California (Los Angeles and Orange County). The beverage portfolio is comprised of great brands such as Starbucks, Seattle’s Best, Teavana, Vitality, Nescafé and Coffee-mate. The role will managed existing accounts and be responsible for generating new business.

The Customer Account Lead will develop and execute each of their account (operator) specific plans in order to meet/exceed established revenue and profit goals. To be successful, efforts within the role must yield measurable results and significant financial advantage to our business.

This is a field-based role with a remote home office in California . The role covers a Los Angeles and Orange County territory. Candidates must be located in California.

Responsibilities:

• Responsible for acquiring additional venues/outlets within existing account base through effective Pipeline Management, ensuring opportunities are in every pipeline stage to achieve territory targets *
• Responsible for Net New business within assigned territory Effectively utilize Salesforce and C4C system to manage growth opportunities and customer events
• Sell Seasonal & Innovation programs (Pre-Scheduled Shipments) to ensure full compliance throughout all accounts *
• Lead joint business planning/business reviews with assigned accounts to meet or exceed contractual service level agreements *
• Collaborate with Operations partner to ensure seamless execution of onboarding, training and installation of new venues *
• Ensure that customers adhere to brand stewardship and complete assigned quality assurance tasks within assigned territory
• Lead optimal negotiation and execution of contract approvals and initiatives *
• Successfully negotiate profitable agreements/contracts, administer contracts *
• Advise distributors concerning sales and opportunities to ensure stocking
• Effectively manage sales pipeline, identify sales gaps and action plans
• Achieve established sales goals Meet established trade spend targets (including deduction management)
• Provide accurate sales forecasts for opportunities in C4C and Salesforce Successfully negotiate profitable agreements/contracts *
• Maintain an entrepreneurial mindset to develop and implement incremental opportunities
• Effectively launch new products quickly and efficiently utilizing all tools and best practices available
• Update all applicable team members and support teams on a regular basis on all facets of the business *

Qualifications :

• 6+ years in direct outside sales, B2B or business development experience
• 6+ years’ experience in market planning, foodservice, hospitality, and/or beverage
• 5+ years negotiating complex agreements Astute financial awareness, including P&L responsibility *
• Experience creating professional customer bids and business plans High level of customer relationship management techniques *
• Ability to articulate business results with a deep knowledge the role has on the business
• Deep industry knowledge of key segments to include, but not limited to: Business & Industry, College & University, Healthcare, Lodging, Military, Travel, Retail and Grocery *

Anything listed above with an asterisk (*) may be impacted by certain criminal history.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles Fair Chance Act Ordinance for Employers and the California Fair Chance Act.

For California residents: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the San Francisco Fair Chance Ordinance, and the Los Angeles County Fair Chance Ordinance for Employers. Under the Los Angeles County Fair Chance Ordinance, job duties listed above with an asterisk may be impacted by certain criminal history.

Salary: $126,681.93 to $192,062.65 per year

Bonus Eligibility: Yes

The pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at

It is our business imperative to remain a very inclusive workplace.


To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at View email address on aiapply.co or please dial 711 and provide this number to the operator: View phone number on aiapply.co.

This position is not eligible for Visa Sponsorship.

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Job Requisition: 425665