Office Manager

Oklahoma Arthritis Center (OAC) is an Equal Employment Opportunity employer and considers all applicants without regard to race, religion, color, sex, national origin, age, disability, veteran status, or any other legally protected status.

Job Summary:

The Edmond Office Manager position provides technical support and guidance to team members at the Edmond site; ensures that the highest quality of customer service is provided at all of the delivery systems within the practice; provides administrative support as needed in areas of compliance, regulations, and procedures. The position reports directly to the Director of Practice Management and consults and collaborates with other site managers relating to all job functions.

Essential Functions:

• Work with Director of Practice Management to develop and execute strategic plans for the practice location.


• Work with Director of Practice Management and administration in setting operational and financial goals for practice location.


• Provide guidance, leadership and coaching to direct reports.


• Communicates changes in regulations, compliance and, procedures to site staff as appropriate.


• Coordinates with HR regarding performance appraisals, promotions, and terminations within a local practice site.


• Coordinates pharmaceutical representative visits for staff educational purposes within the parameters established by administration.


• Responsible for local practice site audits; facilities management of security issues.


• Conduct meetings, at least monthly, with direct reports and peers as needed.


• Responsible for staff planning and coordination at assigned location as established by administration.


• Responsible for leadership, performance management, and hiring of the employees for assigned teams.


• Operate in a professional office environment; routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Performance Requirements:

Knowledge: 

• Project Management.


• Business Acumen.

Skills:

• Problem Solving Skills.


• Analytical Skills.


• Presentation Skills.

Abilities: 

• Customer/Client Focus.


• Communication Proficiency.

Qualifications:

• Knowledge of Medicine and the practice of Medicine.


• Knowledge of business management, basic accounting principles, and the principles and practices of a health care facility to sufficient manage, direct, and coordinate the operations of the practice.


• Broad-based knowledge of relevant insurance regulations and familiarity with the Health Insurance Portability and Accountability Act (HIPAA).


• Understanding of coding and reimbursements systems, risk management and performance improvement.


• Bachelor’s degree in business, healthcare administration, or accounting.

Physical Requirements:

• Ability to work effectively in a fast-paced environment.


• Physical ability to sit, perform data entry and view computer screen for long periods at a time.


• Occasional exposure to communicable diseases and biohazards.


• Daily standing, walking, bending, and maneuvering.


• May require lifting up to 50 pounds or more to transfer and/or turn patient with and without assistive devices.

Travel:
Travel may be required.

Scheduled Working Hours:
Normal work hours are 8:00 a.m. to 5:00 p.m., Monday through Thursday and 8:00 a.m. to 1:00 p.m. on Fridays. Hours may vary depending upon the needs of the position, department, and clinic.

Other Duties:

Please note this job description is not designed to cover or to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change from time to time, with or without notice.

Equipment Operated:

Standard office equipment including: computers, printers, faxes, copiers, postage machine, etc.