Manager in Training

Job DescriptionJob DescriptionA Manager in Training (MIT) is a high-performing leader who has come to the car wash industry to learn how to assume leadership responsibility for a ZIPS site. The MIT is enrolled in an accelerated training program and works closely with leaders at multiple locations to acquire proficiency in car wash operations and preventative equipment maintenance. While the MIT does not have direct reports and has no site-level ownership responsibilities, they must possess strong leadership skills and must be able to motivate and inspire teams. Upon completion of 90 days of training, the MIT will be placed into either an Assistant Site Manager or Site Manager role based on readiness and business need. Join us at our Hiring Event!Meet the team, learn about opportunities, and interview on-site. November 4th| 10 AM - 3 PM | Location: 1008 FordingIslandRd, Bluffton, SC 29910ResponsibilitiesComplete an accelerated training program that includes instruction in all core site productionand management rolesDevelop proficiency in the technical aspects of car wash management, including preventative equipment maintenance and car wash chemistryTravel to sites in their home market as needed to provide leadership and management presenceAttend meetings and build a network of support relationships within the marketMotivate and inspire site teams to consistently deliver exceptional experiences for all guestsAssist Site Managers in building schedules that conform with company labor guidelinesSupport training efforts at sites and verify team members learn and retain what they are taughtEnsure team members work safely and in accordance with all company policies and proceduresMonitor operations throughout all areas of the wash and proactively assist in resolving site appearance, car quality, and throughput issuesAnalyze site financial performance and identify opportunities to increase profitabilityMonitor company communications and support the launch of new initiatives and programsFulfill all responsibilities of a Site Manager (with the exception of hiring, firing, promoting, andother people management actions)Complete other duties as assignedRequired Skills2 years of management/leadership experience outside the car wash industry with demonstrated success in people development3 years of experience in sales and/or customer service18 years of age or olderHigh school diploma or equivalentAvailable to work a minimum of 45–50 hours per week with a flexible schedule, including evenings, weekends, and select holidaysAble to work around loud equipmentAble to work outdoors in all weather conditionsAble to travel within a one-hour radius of their home site to complete training at multiple locations (mileage reimbursement available for miles driven beyond normal commute to the MIT’s home site)Strong leadership and management skills with the ability to motivate others and create a strong team cultureBusiness-owner mindset and a commitment to meeting or exceeding site financial targetsAttentive to the many small details that help shape the guest’s experienceExceptional sales and customer service skillsExcellent organization and time management skills with the ability to delegate and hold others accountableA desire to learn, grow, question assumptions, and tackle new challengesGood written and verbal communication skillsLove of teaching and helping people reach their full potentialAble to read, understand, and summarize company policies and proceduresAble to accept feedback and use it to improve performanceSM_SCOKA_BaylorBrook