Pharmacy Technician 2 - Retail

The Pharmacy Technician 2, under direct supervision of a registered pharmacist, assists with compounds and dispensing medical prescriptions and may be expected to perform some clerical duties relating to the department. The position is expected to receive and store incoming supplies, verify stock and enter data into the computer to maintain inventory records, and is expected to meet state certifications. The position has mastered all Pharmacy Tech 1 requirements and has additional specialization requirements such as IV, Automation, Narcotics, etc., and requires familiarity with a variety of the field's concepts, practices, and procedures, relies on experience and judgment to plan and accomplish goals, is expected to perform a variety of complicated tasks, and may lead and direct the work of others.

• Technical Tasks
• Completes the medication ordering process by entering data into the computer, reviewing and interpreting prescriptions, assisting the Pharmacist in filling containers with prescribed medication amounts, typing prescription labels, and attaching labels to containers following the general dispensing format. Ensures that all medication-related work is reviewed and checked by a pharmacist.
• Assists in the processing of all wholesale orders, placing merchandise on shelves and maintaining proper inventory control.
• Assists in maintaining proper supplies for filling all orders accurately and in a timely manner.
• Makes deliveries to patients at bedside ensuring customer satisfactions while collecting necessary documentation and payment for medication.
• Completes charging of medications dispensed accurately to insurance companies and patients
• Completes all assigned daily tasks, and assists others when time permits.
• Quality/Service
• Responds to incoming calls politely, efficiently, and in a timely manner and directs calls to appropriate personnel.
• Processes patient charges for pharmaceuticals in an efficient and timely manner, credits and returns to stock any medication not used by patients, and accurately and efficiently records narcotic charges for patients in order to ensure that high quality pharmacy services are provided to all patients.
• Observes and adheres to all departmental and hospital policies and procedures, and follows all safety, quality assurance, and infection control standards.
• Interpersonal Relations / Other Duties
• Communicates and works with others to ensure safe and effective service
• Expeditiously resolves any communication deficits with other health care professionals and co-workers.
• Performs other duties as assigned or requested.
• 3 years of Pharmacy experience
• High School diploma
• Board of Pharmacy Technician Certificate (state appropriate )