Host/ess - Cafe Normandie

Higgins Hotel Host/ess

The Higgins Hotel, located in the heart of New Orleans, is seeking exceptional individuals to join our team! As a job applicant, you'll have the opportunity to work in a historic, luxury hotel that offers unparalleled service and a unique guest experience. With positions available in front desk, food and beverage, housekeeping, event planning, and more, there are abundant opportunities for career growth and advancement. Our hotel features sophisticated design, modern amenities, and a vibrant atmosphere, creating an exciting work environment. As a member of The Higgins Hotel team, you'll have the chance to provide exceptional service to our guests, work in a culturally rich city, and be a part of a renowned hotel brand. Join us in delivering legendary hospitality and become a valued member of our team at The Higgins Hotel!

Overview

Are you a charismatic and customer-oriented individual with a passion for creating a warm and welcoming atmosphere? Look no further! Join us as a Host/ess and be part of our dynamic team. Bring your high energy, enthusiasm, and exceptional interpersonal skills to greet and assist our valued guests. If you thrive in a fast-paced, guest-centric environment and love making people feel special, we want you on our team!

The Higgins Hotel & Conference Center's name reflects the contributions of the extraordinary entrepreneur, Andrew Higgins, who designed and built over 20,000 boats in New Orleans that were used in every major amphibious assault of World War II.

Conveniently located directly across the street from The National WWII Museum, the hotel offers 230 era-inspired guest rooms and specialty suites, premium amenities, full-service restaurant, lounge, and a rooftop bar, as well as a second-floor conference center with more than 18,000 square feet of meeting and event space.

Higgins Hotel proudly welcomes veterans and individuals with disabilities. We value diverse experiences and are committed to an inclusive workplace.

Responsibilities

• Greet guests with a warm and friendly smile upon arrival
• Escort guests to their tables and ensure seating arrangements are organized
• Provide menus, answer questions, and make recommendations
• Coordinate with the kitchen and servers to ensure timely service
• Assist with taking reservations and managing the waiting list
• Maintain a clean and organized host/hostess station
• Handle guest inquiries and resolve any issues or complaints
• Uphold high standards of professionalism and service excellence

Don't miss out on this incredible opportunity to be the first point of contact for our valued guests. Apply now and let your energy, enthusiasm, and exceptional customer service skills shine as a Host/ess. Join our team and be part of a journey filled with growth, camaraderie, and the satisfaction of creating memorable experiences for our guests!

Qualifications

• High school diploma or equivalent
• Flexibility to work evenings, weekends, and holidays
• Previous experience in a customer service role, preferably in a restaurant or hospitality setting
• Excellent communication and interpersonal skills
• Friendly and outgoing personality
• Ability to multitask and work in a fast-paced environment
• Strong organizational and time management skills
• Knowledge of reservation systems and basic computer skills

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.