Human Resources Intern

The Executive Office of Technology Services and Security (EOTSS) is the lead enterprise technology organization for the Commonwealth of Massachusetts. Charged with driving the ongoing alignment of business and technology across the Commonwealth's Executive Branch, EOTSS oversees and manages the enterprise technology, digital infrastructure and services, as well as the Commonwealth Security Operations Center and an enterprise Standard Operating Environment that includes an information security and risk management framework for over 125 state agencies and over 43,000 state employees. We directly serve our constituents by providing digital services and tools that enable taxpayers, drivers, businesses, visitors, families and other citizens to do business with the Commonwealth in a way that makes every interaction with government easier, faster, and more secure.


Our Mission: We provide technology leadership across the Commonwealth to enhance the quality of public service and foster positive community outcomes.


EOTSS is seeking a motivated and enthusiastic Human Resources (HR) Intern to join and support our HR Team by assisting with Form 30 audits, creation of new Form 30s, the organization and archiving of historical employment records, and completion of professional reference checks. The form 30 documentation are position descriptions, used by the Commonwealth of Massachusetts to outline the duties, responsibilities, and qualifications required for a specific job within state government. This internship offers a valuable opportunity to gain practical experience in human resources administration within the Commonwealth of Massachusetts.


The primary work location for this role will be at One Ashburton Place Boston, Massachusetts 02108. The work schedule for this position is Monday through Friday, 9AM to 5PM EST. This position is expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days as needed.

The Summer Internship Program is a 10-week paid opportunity running from June 1 through August 7. To be eligible, applicants must be currently enrolled in an accredited college or university or be a recent graduate (May 2026 graduation date).


All offers of employment into this position are conditional and subject to passing: a Massachusetts Criminal Background Check (CORI); a security clearance (fingerprinting) consistent with IRS and/or public safety requirements; and security training.


Duties and Responsibilities:

Form 30 Audits:

• Assist in conducting audits of existing Form 30s to ensure accuracy, completeness, and compliance with current state guidelines.
  
  

• Compare current job duties and responsibilities with existing Form 30s and identify discrepancies.
  
  

• Assist in compiling audit findings and preparing reports for review by HR staff.
  
  

• Assist in updating existing Form 30s based on audit findings.
  
  

Form 30 Creation:

• Assist in the creation of new Form 30s for newly established positions.
  
  

• Gather information from supervisors and department heads regarding job duties, responsibilities, and required qualifications.
  
  

• Draft Form 30s using established templates and guidelines, ensuring clear and concise language.
  
  

• Assist in the review and revision of draft Form 30s.
  
  

Records Management:

• Organize and archive historical employment records, including personnel files, Form 30s, and other related documents.
  
  

• Ensure the secure storage and retrieval of confidential employee information.
  
  

Professional Reference Checks:

• Contact professional references provided by job applicants via phone or email.
  
  

• Conduct structured interviews with references, following established guidelines and questions.
  
  

• Accurately document reference responses and summarize key findings.
  
  

• Assist in the completion of reference check summaries, and reporting of findings to the HR team.
  
  

General HR Support:

• Provide general administrative support to the HR department as needed.
  
  

• Assist with special projects and other duties as assigned.
  
  

Preferred Knowledge, Skills, and Abilities:

• A strong interest in public service and a desire to learn about human resources administration within the Commonwealth of Massachusetts.
  
  

• Demonstrated organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
  
  

• Strong attention to detail and accuracy.
  
  

• Proven ability to maintain strict confidentiality and handle sensitive information with discretion.
  
  

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  
  

• Excellent written and verbal communication skills.
  
  

• Ability to work independently and as part of a team.
  
  

• Currently enrolled in or recently graduated from a bachelor's or master's degree program in Human Resources, Business Administration, Public Administration, or a related field.
  
  

Qualifications:
First consideration will be given to those applicants that apply within the first 14 days.


Please see Preferred Qualifications.

Comprehensive Benefits


When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.


Want the specifics? Explore our Employee Benefits and Rewards!


An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.


The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.