Customer Advocacy Manager - Lead & Improve Outcomes
New-York-Life
New York Life in Dallas is seeking a Manager, Customer Advocacy to lead a team resolving complex Life Insurance and Annuity customer complaints with a focus on operational excellence. You will collaborate with Service, Compliance, Legal, Product, Technology, and Field Service to identify root causes and drive improvements that strengthen trust and customer outcomes. This role requires FINRA licenses or ability to obtain within one year, and a track record of driving measurable results. #J-18808-Ljbffr New-York-Life
- New York Life seeks a Manager, Customer Advocacy to lead a team resolving complex life insurance and annuity complaints. You’ll balance customer... ..., and Field Service to prevent recurrence and improve outcomes. The role emphasizes developing people, solving challenges...Suggested
$111.6k - $223.2k
...McLennan, the world’s leading professional services... ...C-suite stakeholders.Manage, mentor, and inspire a... ...into clear, value-driven outcomes.Team Leadership:... ...client goals.Innovation Advocacy: Drive the adoption of... ...business growth.Continuous Improvement: Lead post-...SuggestedMinimum wageRemote workFlexible hours- ...A prominent customer service firm is seeking a Customer Experience Supervisor in Dallas, Texas. This role will oversee a team, manage customer interactions, and enhance overall satisfaction... ...data analysis and process improvements. Key responsibilities include hiring...Suggested
$69.7k - $103.2k
...PowerSchool Customer Success Role At PowerSchool... ...deliver better outcomes for educators,... ...relationships, and advocacy, the Success team... ...will consist of: ~ Manage a portfolio of... ...day product users. Lead regular customer check... ...to process improvements. Qualifications...SuggestedTemporary workWork experience placementWork at officeFlexible hours$81k - $95k
...every GTM team. World leading enterprise organizations... ...Role At Outreach, our customers are our best advocates... ...a dynamic Customer Advocacy Senior Specialist to join... ...measurable business outcomes. In this role, you will... ...for building and managing incentivized customer...SuggestedFull timeWork at officeRemote workFlexible hoursNight shift- ...align strategy to execution, improve performance, modernize operations... ...ensure high-quality project outcomes and long-term client... ...actionable consulting solutions, leads pursuit and proposal activities... ...accountable for growing and managing a portfolio of client relationships...Contract workWork at office
- ...environments. Responsibilities include supervising daily operations, ensuring compliance with safety standards, and driving continuous improvement efforts. The position offers a competitive salary and benefits that support professional growth and a positive workplace culture....
$137.5k - $255.3k
...Disorder Account and Community Manager - RBD-ACM - Upstate NY... ...ever better health outcomes for patients while lowering... ...Our goal is to compel the customer to act on behalf of their... .../caregivers, and patient advocacy groups. They aim to improve patient outcomes, lower costs...Full timeLive inLocal areaNight shift- Children's Health is seeking an experienced Quality Improvement Consultant to lead on-site, system-wide clinical quality improvement projects. This... ...providing consultation and support to achieve measurable outcomes. You will apply quality improvement methodologies to...Day shift
- Concentra, Inc. is seeking an Outcomes Analyst III to support reporting and analytics within the Clinical Analytics department. The analyst will determine data acquisition and manipulation, perform comprehensive analyses of results, trends, and outcomes, and deliver final...
- ...Richardson, TX seeks a Team Leader for Continuous Improvement (CI) to coordinate and drive CI... ...activities, participate in Gemba walks, lead CI workshops, and deliver measurable performance... ...collaboration, and the ability to manage multiple projects with evolving deadlines...
- Colliers is looking for a senior project manager in Dallas, Texas, to lead multiple commercial tenant improvement projects. This role requires a detail-oriented person with at least ten years of experience in design, construction, or project management. You will develop...
- ...Watson is seeking an ACA team leader to manage a group of 6-12 Associates Client Advocates... ...role requires collaboration with Client Advocacy, Producers, Broking, and Global Service Delivery... ...strong leadership to reduce churn and improve service levels. #J-18808-Ljbffr Willis...
- Parkland Health seeks a Performance Improvement leader to coordinate and drive quality initiatives across the health system. You will guide... ...methodologies, and steer projects from design to measurable outcomes, ensuring alignment with organizational goals. The role...
- SUMMARY The Senior Client Manager/ Team Lead works with and supports Producers... ..., developing comprehensive customer service plans. Consistently... ...technology to continuously improve knowledge and performance.... ...helps us to deliver the best outcome to our clients. California...Hourly payWork at office3 days per week
$81.4k - $122k
...GroupJob ProfileClient Performance Manager IIIManagement LevelIndividual... ...are built around business outcomes, cyber resilience, and... ...companies.RapidScale is evolving Customer Success into a core, revenue-... ...measurable business outcomes, improving customer retention, and...Full timeLive inRemote workVisa sponsorshipFlexible hours$150.1k - $227k
...with agents drive customer success together.... ...career at the company leading workforce... ...Customer Success Manager, Senior Manager is... ...business goals to improve their adoption, technical... ...customer success outcomes, and drive platform... ...problems.Customer Advocacy: Effectively amplify...Full timeWork at officeFlexible hours3 days per week$98.5k - $172.7k
...Kennesaw)OVERVIEWThe Customer Success Manager, User Engagement is a... ...strengthen customer advocacy.Build and manage engagement... ..., and continuous improvement.Track engagement... ...enhancements based on outcomes and customer feedback... ...impact and business value.Lead complex projects...Full timeTraineeshipWork at office$123.1k - $186.3k
...humans with agents drive customer success together. Here, ambition... ...career at the company leading workforce transformation... ...Salesforce.The Customer Success Manager (CSM) is a versatile... ...regulatory compliance, and improved patient/member outcomes through the Salesforce platform...Full timeWork at officeFlexible hours3 days per week- ...role in creating seamless customer experiences that build... ....Role OverviewCustomer Advocacy transforms complex... ...into opportunities to improve the customer experience... ...and strengthen business outcomes. As Manager, Customer Advocacy, you will lead a team responsible for...Local area
- It's more than a jobAs a Customer Onboarding Lead Project Manager at Kuehne+Nagel, You will manage the customer implementation of continental Anchor... ...Project Manager is responsible for leading and continuously improving the Customer Onboarding function within Contract...Permanent employmentContract workLocal area
$70k - $78k
...Customer Success Supervisor Department: Physician Enterprise... ...in pursuit of better outcomes. Hallmark Health Care... ...that tangibly improve patient care and community... ...Success Supervisor to lead the post-go-live support... ...communication, and performance. Manage the transition and...Full timeWork at office- ...and Kastle Systems is leading the way. Kastle Systems is the leader in managed security, with a track... ...construction industries and the customers they serve. Delivering... ...reduces costs and improves the critically... ...Understand the business outcomes that customers and stakeholders...Contract workLocal areaRemote work
- ...Customer Success Manager We are looking for a Customer Success... ...managing renewal risk, and leading the end-to-end... ..., and retention outcomes for an assigned book... ...development, service improvements, renewal strategy, and... ...Encourage customer advocacy by identifying strong...Contract workWork experience placementWork at officeRemote work
- ...Inc.: Plutus Health Inc. is a leading provider of Revenue Cycle Management (RCM) services with SOC 2 Certification... ..., tech-enabled solutions to improve financial performance for healthcare... ...ensure service quality and performance outcomes • Act as a client advocate,...
- ...Plutus Health Inc. is a leading provider of Revenue Cycle Management (RCM) services, certified... ..., auditing, and quality improvement initiatives.... ...from existing enterprise customers. Work closely with operational... ...ensure optimal performance outcomes. Serve as a client...
- ...365 Comply365 is a leading provider of Operational Content Management, Safety Management, and... ...Comply365 ensures our customers' teams and assets are always... ..., align customer outcomes across products, and ensure... ...enablement, or process improvements Represent the...Contract workWork at officeWorldwideFlexible hours2 days per week3 days per week
$104k - $130k
...About Burro Burro is the leading robotics company in... ...in the field with real customers. Our mission is to... ...team. Reporting to the Manager of Customer Success, the... ...advocate internally for improvements, fixes, and new... ...Ability to advocate, own an outcome, prioritize issues,...Work at officeNight shift$126k - $188k
...cross-functional programs and leading change? At Freddie Mac, we... ...while growing your program management, governance, and risk management... ...maintenance, and continuous improvement of enterprise requirements... ...materials, and documented outcomes to enable timely decision-making...Local area- ...audiences. We’re not just managing campaigns—we’re... ...partner with clients, media leads, analytics teams, and... ...that push both client outcomes and agency standards... ...responsiveness and continuous improvement.Work with media and... ...client success with a Customer-Focused mindset that...Work experience placementLocal areaShift work
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