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Customer Advocacy Manager - Lead & Improve Outcomes

New-York-Life

New York Life in Dallas is seeking a Manager, Customer Advocacy to lead a team resolving complex Life Insurance and Annuity customer complaints with a focus on operational excellence. You will collaborate with Service, Compliance, Legal, Product, Technology, and Field Service to identify root causes and drive improvements that strengthen trust and customer outcomes. This role requires FINRA licenses or ability to obtain within one year, and a track record of driving measurable results. #J-18808-Ljbffr New-York-Life

Vacancy posted 3 days ago
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