Customer Advocacy Lead - Life Insurance Ops
New York Life
New York Life seeks a Manager, Customer Advocacy to lead a team resolving complex life insurance and annuity complaints. You’ll balance customer needs with regulatory requirements, partnering across Service, Compliance, Legal, Product, Technology, and Field Service to prevent recurrence and improve outcomes. The role emphasizes developing people, solving challenges, and driving enterprise-wide improvements with governance and data-driven insights, including AI-enabled capabilities. #J-18808-Ljbffr New York Life
- New York Life in Dallas is seeking a Manager, Customer Advocacy to lead a team resolving complex Life Insurance and Annuity customer complaints with a focus on operational excellence. You will collaborate with Service, Compliance, Legal, Product, Technology, and Field...Life Insurance
$100k - $125k
The RoleThe Associate Client Advocacy (ACA) team leader will manage a... ...commercial Property & Casualty insurance knowledge/experience in a... ...takes control of team projects, leads key work areas, collaborates with... ..., Group Critical Illness, Life Insurance, AD&D, Group Legal,...Life InsuranceTemporary workWork at officeLocal areaFlexible hours- ...expectations - 1-hour blocks per patient Heavy orthopedic caseload - post-op and non-surgical - Shoulders, Hips, Knees, etc. Can see some... ...based on experience Comprehensive Medical, Dental & Life Insurance Retirement with Employer Match Paid Time Off (PTO) = 4+ weeks OVERVIEW...Life InsurancePermanent employmentFull time
$148.7k - $201.2k
...businesses around the world. These customers range from start-ups to leading web companies to Global 50... ...Services Operations (SMGS Ops) mission is to enable the... ...professional. Work/Life BalanceWe value work-life... ...benefits including health insurance (medical, dental, vision,...Life InsuranceFlexible hours- ...unique benefit solutions and managing customized health plans. Key position details:... ...via updates to Sr. Manager Ops, and Director Ops. Partners with HR... ...access to: Medical, dental, vision, life and global travel health insurance Life insurance, Short- and long-term...Life InsuranceTemporary workPart timeWork experience placementWork at office
$14 - $14.5 per hour
...100 company and the world's leading off-price retailer. Opportunity... ...for promoting an excellent customer experience. Oversees a team... ...phone discounts; pet & legal insurance; credit union; referral bonuses... ...; HSA; health care FSA; life insurance; short/long term disability...Life InsuranceHourly payFull timeTemporary workLocal areaHome officeFlexible hoursNight shift$25 per hour
..., detail-oriented, and passionate about delivering top-notch customer support? Do you thrive in a fast-paced environment where every... ...required) Comprehensive health, dental, vision, and life insurance Generous paid time off and 401(k) matching Opportunities...Life InsuranceFull timeWork at officeMonday to Friday$120k - $130k
...Director, Customer Service Customer Service | Remote | Full-Time Since... ...VP, Retail Operations and leading a multi-functional team of 20... ...Lead, Digital Sales Manager, CS Ops Lead, and CS Quality Control... ...Medical/Dental/Vision Insurance Life and AD&D Insurance Short-Term...Life InsuranceDaily paidFull timeTemporary workPart timeLocal areaImmediate startRemote workFlexible hoursShift work$65k - $75k
...$65,000.00/yr - $75,000.00/yr Customer Support Team Manager Must apply... ...benefits -Fully paid health insurance after one year. 50% paid in year... ...dental insurance -Fully paid life insurance -Paid vacation and sick... ...daily metrics. -Take the lead in setting up and overseeing tracking...Life InsuranceFull timeTemporary workWork at officeRemote workWorldwideMonday to FridayShift work2 days per week3 days per week- ...business transformation through media.OverviewThe SVP, Platform Ops Lead is responsible for implementing the Publicis Platforms’... ...develop and manage market training and support with the creation of custom account specific user documentation and marketing materialsThought...Temporary workFreelanceLocal areaFlexible hours
- ...Job Description Warranty & Customer Care Coordinator Location:... ...Dry Force is one of Texas' leading restoration companies specializing... ..., plumbing, HVAC, roofing, insurance, or another home-services or... ...vision insurance ~ Company-paid life insurance ~401(k) with...Life Insurance
- Marc Jacobs is looking for a Store Manager to lead its team in Grand Prairie, Texas. In this role, you will oversee daily operations... ...Marc Jacobs brand. Benefits include a comprehensive package with medical insurance and employee discounts. #J-18808-Ljbffr Marc Jacobs
$75k
...luxury EV repair centers, services customers at more than 650 state-of-the-art... ...JOB PURPOSE: The IT Ops Jr. Administrator provides essential... ...requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 40...Life Insurance- ...management to ensure work is delivered on scope, cost, time, and quality. This person is a strategic partner as much as a delivery lead. Someone clients trust, who can navigate ambiguity across multiple stakeholders, and who helps grow the relationship alongside our Business...Work at officeLocal areaRemote workFlexible hours
- ...is comfortable owning cases, leading strategy, and advocating at the... ...stay focused on strategy and advocacy The ability to make a real... ...the lives of clients facing life-altering circumstances What They... ...HSA options 401(k) plan Life insurance PTO and paid holidays...Life Insurance
- ...Observed Holidays Comprehensive Medical, Dental, and Vision Insurance Basic Life Insurance PAID by employer Short‑Term Disability Insurance Coverage... ...standards. You will monitor building conditions, lead inspections, support capital improvement planning, and maintain...Life InsuranceTemporary workFlexible hours
- ...experiences for New York Life's clients, agents and... ...role in creating seamless customer experiences that build... ...throughout their life insurance needs or implementing... ....Role OverviewCustomer Advocacy transforms complex customer... ...Advocacy, you will lead a team responsible for...Life InsuranceLocal area
$171.9k - $223.4k
...anywhere in the United StateMeet the TeamAs a Customer Success Platform Area TAM, you are... ...which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution... ...long-term disability coverage, and basic life insurance. Please see the Cisco careers...Life InsuranceFull timeTemporary workLocal areaRemote workFlexible hours$24 - $26 per hour
...employee experience, award-winning customer service, long-term value to our... ...News , and as a 2024 and 2025 T op 15 workplace in the Real Estate... ...compensation ~ Health, dental, and vision insurance ~ Flexible spending accounts ~ Life and AD&D insurance ~ Disability...Life InsuranceHourly payFull timeLocal areaMonday to FridayFlexible hoursDay shift- ...challenges. Our team is passionate about advocacy, justice, and protecting our clients'... ...for More Experienced Attorneys:Lead complex removal defense cases, including... ...)DentalVision401K with 4% matchGroup Life InsuranceVol Life Insurance up to 500KVol STDGroup LTDFlex...Life InsuranceFull time
- National Life Group seeks a Manager, Customer Experience Center (CEC) to lead bilingual Contact Center teams supporting Life Insurance and Annuity businesses. You will oversee daily operations, coach associates, and drive operational excellence across sites and lines of...Life Insurance
- ...GenAI Ops Intent LeadThe GenAI Ops Intent Lead will be responsible for defining, prioritizing, and driving the successful delivery of Generative AI initiatives across the enterprise. This role serves as the bridge between business stakeholders, engineering teams, governance...
$150k - $205k
...exposure civil cases, excellent writing and advocacy skills, and be comfortable and competent... ...and tort cases Crisis management Insurance litigation Business litigation Benefits Offered... ...Offered: Health Insurance, dental, vision, life insurance, 401k, parking reimbursement,...Life InsuranceCasual workFlexible hours- National Life Group in Addison, TX seeks a Manager for the Customer Experience Center to lead bilingual English/Spanish contact center teams for Life Insurance and Annuities, guiding operations and coaching associates. You will partner with distribution leadership, internal...Life Insurance
- ...caseload, developing strong litigation and advocacy skills, and gradually transitioning... ..., and adjustment of status.Appear as lead counsel at court and agency... ...employee-only premiums)DentalVisionGroup Life InsuranceVol Life Insurance up to 500KVol STDGroup LTDTelemedicine...Life Insurance
- ...should also have outstanding research, brief writing, and oral advocacy skills, and should be comfortable handling court appearances,... ...a range of benefits including medical, dental, vision, life insurance, and 401k with employer match. #J-18808-Ljbffr Lewis BrisboisLife InsuranceWork at office
- 10 - Customer Focused Team Manager 2Req ID: 137251Hiring Manager: Erick ColbertBand: 10 Region... ...OverviewFunctional Area: OPS - OperationsCareer Stream: CPM - Customer... ...within a site. With management guidance, leads all the indirect functions necessary to execute...Contract workWork at officeLocal areaImmediate startNight shift
$130.7k - $196.1k
...enabled transformation across our Customer Care Operations Support... ...bring intelligent solutions to life at scale. You will help define... ...primarily a business‑functional lead role, approximately 70%... ...disability. Life and Accidental Death Insurance. Supplemental benefit...Life InsuranceTemporary workWork at officeLocal areaRelocation- ABOUT GREYSTARGreystar is a leading, fully integrated global real... ...validity of certificates of insurance, coding charges to appropriate... ...management, sales, marketing, and customer service background sufficient... ..., Vision, and Disability & Life insurance benefits. Low (free...Life InsuranceFull timeFor contractorsWork at officeLocal areaImmediate start
- ...enterprise. The ideal candidate will have 3-5 years’ experience, advanced skills in Tableau, and the ability to communicate complex findings clearly. Comprehensive benefits include medical, dental, life insurance, and a 401(k) program. #J-18808-Ljbffr Salesforce.Com IncLife Insurance
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