Director, IT Service Delivery & Process Excellence
Optimum
Optimum in Bethpage, NY seeks a Director of Service Delivery & Process to define, govern, and continuously improve CPTO service delivery processes across Incident, Problem, Change, Event, and Configuration Management. The role leads end-to-end process design, documentation, execution, and maturity, partnering with stakeholders to drive governance, risk mitigation, and automation while ensuring auditability and operational excellence. #J-18808-Ljbffr Optimum
Vacancy posted 2 days ago
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